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An Analysis of the Impact of Online Banking on Customer Satisfaction in Commercial Banks Based on the TRA Model (A Case Study of Stanbic Bank Lusaka Main Branch)
(Articles)
Jones Kampinda Sambaombe
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
,January 20, 2022
DOI:
10.4236/ojbm.2022.101022
478
Downloads
5,912
Views
Citations
The Factors Affecting the Adoption of e-PACRA Services through the Government Service Bus
(Articles)
Gift Kozo Mwinga
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
,January 27, 2022
DOI:
10.4236/ojbm.2022.101024
149
Downloads
987
Views
Citations
A Model for Improved Knowledge Management Performance in Higher Education Institutions in Developing Countries: A Case of Zambia
(Articles)
Walinase Kaira
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
,January 30, 2022
DOI:
10.4236/ojbm.2022.101030
376
Downloads
2,366
Views
Citations
The Impact of Supply Chain Management Practices on Performance of Small and Medium Enterprises in Developing Countries: A Case of Agro-Dealers in Zambia
(Articles)
Mubanga Josephine Chileshe
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.2
,February 17, 2022
DOI:
10.4236/ojbm.2022.102033
837
Downloads
8,634
Views
Citations
Adoption of Social Media for SME Growth in the Covid-19 Era: A Case of SMEs in the Clothing industry in Lusaka, Zambia
(Articles)
Gladys Kakumbi
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.6
,November 16, 2022
DOI:
10.4236/ojbm.2022.106159
273
Downloads
2,445
Views
Citations
Addressing the Low Usage of Online Banking Platform by the Corporate Clients in Zambia’s Commercial Banks Based on the TPR Model
(Articles)
Evans Kasonde
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.6
,November 22, 2022
DOI:
10.4236/ojbm.2022.106170
132
Downloads
1,027
Views
Citations
Factors Hindering the Adoption of the Customs Electronic Licensing System (CELS) by Clearing and Forwarding Agents in Zambia
(Articles)
Chipego P. Munafumpa
,
Jackson Phiri
Technology and Investment
Vol.14 No.1
,February 17, 2023
DOI:
10.4236/ti.2023.141002
84
Downloads
571
Views
Citations
An Evaluation of the Effect of Digital Banking Channels on the Performance of Commercial Banks in Zambia
(Articles)
Leonard Makumba
,
Jackson Phiri
Open Journal of Business and Management
Vol.11 No.4
,July 19, 2023
DOI:
10.4236/ojbm.2023.114091
193
Downloads
1,688
Views
Citations
Contextual Antecedents of E-Commerce Adoption for Supply Chain Management by Retail and Consumer Goods Traders in Developing Countries
(Articles)
Jonathan Vincent Ngwira
,
Jackson Phiri
Open Journal of Business and Management
Vol.12 No.1
,January 30, 2024
DOI:
10.4236/ojbm.2024.121029
62
Downloads
264
Views
Citations
This article belongs to the Special Issue on
Business Management and Information Technology
Factors Contributing to the Acceptability of Second Dose of Measles Vaccine among Children in Livingstone District, Zambia
(Articles)
Mirriam Nchimunya
,
Dorothy Chanda
,
Emmanuel Musenge
Open Journal of Pediatrics
Vol.13 No.2
,March 20, 2023
DOI:
10.4236/ojped.2023.132028
128
Downloads
702
Views
Citations
Factors Affecting Successful Implementation of Electronic Procurement in Government Institutions Based on the Technology Acceptance Model
(Articles)
Clara Kabwela Kademaunga
,
Jackson Phiri
Open Journal of Business and Management
Vol.7 No.4
,September 24, 2019
DOI:
10.4236/ojbm.2019.74118
2,507
Downloads
8,054
Views
Citations
Bridging Departmental Communication Gaps in Quasi-Institutions: A Case Study of ZESCO Limited
(Articles)
Joan Mumba
,
Jackson Phiri
Open Journal of Business and Management
Vol.7 No.4
,October 24, 2019
DOI:
10.4236/ojbm.2019.74138
661
Downloads
3,084
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
856
Downloads
2,986
Views
Citations
Factors Influencing Employee Retention in the Transport and Logistics Industry
(Articles)
Yvonne Sishuwa
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.6
,June 11, 2020
DOI:
10.4236/jss.2020.86013
1,543
Downloads
9,541
Views
Citations
The FinTech Evolution and Its Effect on Traditional Banking in Africa—A Case of Zambia
(Articles)
Edward Iluba
,
Jackson Phiri
Open Journal of Business and Management
Vol.9 No.2
,March 31, 2021
DOI:
10.4236/ojbm.2021.92043
2,546
Downloads
8,475
Views
Citations
This article belongs to the Special Issue on
Business Economics
Assessing Adoption Levels of Electronic Billing by Lusaka Water Supply and Sanitation Company
(Articles)
Exildah Twaambo
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
,January 30, 2022
DOI:
10.4236/ojbm.2022.101031
213
Downloads
1,313
Views
Citations
Assessing Factors Affecting the Adoption of E-Government Services in Developing Countries for Transport Sector, amidst the Covid-19 Pandemic
(Articles)
Beauty Undi-Phiri
,
Jackson Phiri
Communications and Network
Vol.14 No.2
,April 24, 2022
DOI:
10.4236/cn.2022.142006
409
Downloads
2,436
Views
Citations
Effects of Mergers and Acquisitions on the Financial Performance of Commercial Banks in Developing Countries—A Case of Zambia
(Articles)
Mwaanga Haakantu
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.6
,November 11, 2022
DOI:
10.4236/ojbm.2022.106155
364
Downloads
3,923
Views
Citations
Factors that Affect SMEs in the Adoption of E-Tax Payment Systems in Zambia, the Case of Kamwala Trading Area-Based on UTAUT Model
(Articles)
Chibale Chitakala
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.6
,November 22, 2022
DOI:
10.4236/ojbm.2022.106167
206
Downloads
1,509
Views
Citations
An Analysis of Factors Influencing Uptake of Agriculture Index Insurance among Smallholder Farmers—A Case of Kasama District in Zambia
(Articles)
Swithan Kaunda
,
Taonaziso Chowa
Open Journal of Business and Management
Vol.11 No.1
,January 17, 2023
DOI:
10.4236/ojbm.2023.111011
209
Downloads
1,408
Views
Citations
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