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Intelligent Supply Chain Management
(Articles)
Mohammad Zubair Khan
,
Omar Al-Mushayt
,
Jahangir Alam
,
Jorair Ahmad
Journal of Software Engineering and Applications
Vol.3 No.4
,May 6, 2010
DOI:
10.4236/jsea.2010.34045
9,639
Downloads
20,771
Views
Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures
(Articles)
Avi Herbon
,
Eugene Khmelnitsky
Journal of Service Science and Management
Vol.3 No.4
,December 28, 2010
DOI:
10.4236/jssm.2010.34058
6,255
Downloads
10,883
Views
Citations
Churn Forecast Based on Two-step Classification in Security Industry
(Articles)
Ying Li
,
Ziyang Deng
,
Qiang Qian
,
Rui Xu
Intelligent Information Management
Vol.3 No.4
,July 15, 2011
DOI:
10.4236/iim.2011.34019
5,655
Downloads
9,624
Views
Citations
Customer Segmentation Using CLV Elements
(Articles)
Mitra Bokaei Hosseni
,
Mohammad Jafar Tarokh
Journal of Service Science and Management
Vol.4 No.3
,September 29, 2011
DOI:
10.4236/jssm.2011.43034
8,080
Downloads
14,970
Views
Citations
Study on Revenue Management Considering Strategic Customer Behavior
(Articles)
Chuiri Zhou
,
Yu Wu
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44058
5,547
Downloads
10,546
Views
Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,384
Downloads
14,715
Views
Citations
Identification and Evaluation of the Effective Criteria on Customer Satisfaction with Kitchen Worktops Product
(Articles)
Vahid Nabavi
,
Majid Azizi
,
Nemat Allah Mohebbi
iBusiness
Vol.4 No.3
,September 28, 2012
DOI:
10.4236/ib.2012.43030
5,218
Downloads
8,808
Views
Citations
An Algorithm to Vehicle Scheduling Problem of AirPort Pickup and Delivery Service
(Articles)
Zhengzheng Xu
,
Jiafu Tang
iBusiness
Vol.5 No.3B
,November 8, 2013
DOI:
10.4236/ib.2013.53B018
3,833
Downloads
5,485
Views
Citations
The Impact of Government Supervision and Consumer Purchasing Behavior on Food Safety
(Articles)
Yuan Chen
,
Xiaogang Tang
,
Kangyu Chen
,
Hui Liu
Journal of Agricultural Chemistry and Environment
Vol.3 No.4B
,October 28, 2014
DOI:
10.4236/jacen.2014.34B002
3,629
Downloads
4,801
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,443
Downloads
5,078
Views
Citations
Methods of Measuring Influence of Bank Customer Using Social Network Model
(Articles)
Huaqing Mao
,
Xinyuan Jin
,
Li Zhu
American Journal of Industrial and Business Management
Vol.5 No.4
,April 8, 2015
DOI:
10.4236/ajibm.2015.54017
3,249
Downloads
4,406
Views
Citations
Research Model of Churn Prediction Based on Customer Segmentation and Misclassification Cost in the Context of Big Data
(Articles)
Yong Liu
,
Yongrui Zhuang
Journal of Computer and Communications
Vol.3 No.6
,June 4, 2015
DOI:
10.4236/jcc.2015.36009
6,147
Downloads
8,169
Views
Citations
Mining Profitability of Telecommunication Customers Using K-Means Clustering
(Articles)
Hasitha Indika Arumawadu
,
R. M. Kapila Tharanga Rathnayaka
,
S. K. Illangarathne
Journal of Data Analysis and Information Processing
Vol.3 No.3
,August 21, 2015
DOI:
10.4236/jdaip.2015.33008
4,432
Downloads
6,533
Views
Citations
Supply Chain Differentiation: Background, Concept and Examples
(Articles)
Erik Hofmann
,
Stephan Knébel
Journal of Service Science and Management
Vol.9 No.2
,April 18, 2016
DOI:
10.4236/jssm.2016.92020
4,995
Downloads
15,178
Views
Citations
Study on Customer-Perceived Value of Online Clothing Brands
(Articles)
Yuling Bai
,
Cong Li
,
Jishun Niu
American Journal of Industrial and Business Management
Vol.6 No.8
,August 31, 2016
DOI:
10.4236/ajibm.2016.68088
4,321
Downloads
8,918
Views
Citations
An Application of Heterogeneous Bayesian Regression Models with Time Varying Coefficients to Explore the Relationship between Customer Satisfaction and Shareholder Value
(Articles)
Duncan K. H. Fong
,
Qian Chen
,
Zhe Chen
,
Rui Wang
Open Journal of Statistics
Vol.7 No.1
,February 13, 2017
DOI:
10.4236/ojs.2017.71004
1,368
Downloads
2,650
Views
Citations
Marketing Strategy Analysis of Yogurt under Consumption Upgrading: A Case Study of Le Pur
(Articles)
Suiyuan Zeng
,
Ming Chen
Open Journal of Social Sciences
Vol.5 No.2
,February 24, 2017
DOI:
10.4236/jss.2017.52018
4,580
Downloads
10,517
Views
Citations
Internal Costumer Satisfaction: Turkish Air Traffic Control Services
(Articles)
Ertan Çinar
,
Ahmet Veral
,
Soner Demirel
Theoretical Economics Letters
Vol.7 No.3
,April 6, 2017
DOI:
10.4236/tel.2017.73031
1,637
Downloads
2,822
Views
Citations
This article belongs to the Special Issue on
Transport Economics & Policy
Modeling Consumer Intention to Revisit the Same Restaurant and a Simple Algorithm of Coupon Discount Rate
(Articles)
Tin-Chun Lin
Theoretical Economics Letters
Vol.7 No.5
,July 21, 2017
DOI:
10.4236/tel.2017.75079
6,198
Downloads
9,824
Views
Citations
Major Determinants that Influence the Choice of Brand of Mobile Phone
(Articles)
Frank B. K. Twenefour
Open Journal of Statistics
Vol.7 No.4
,August 17, 2017
DOI:
10.4236/ojs.2017.74046
1,909
Downloads
7,611
Views
Citations
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