Customer Behaviour - Articles - Scientific Research Publishing

Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin (Articles)

Muhammed Zakir Hossain, Habiba Kibria, Saraj Farhana

Journal of Service Science and Management Vol.10 No.4，July 25, 2017

DOI: 10.4236/jssm.2017.104029 4,384 Downloads 12,768 Views Citations
Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory (Articles)

Yan Huang, Feiyan Liu

Open Journal of Business and Management Vol.7 No.2，April 4, 2019

DOI: 10.4236/ojbm.2019.72044 1,108 Downloads 2,740 Views Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services (Articles)

Debajani Sahoo, Achyut Telang

Theoretical Economics Letters Vol.9 No.6，August 22, 2019

DOI: 10.4236/tel.2019.96123 1,045 Downloads 2,881 Views Citations
C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study (Articles)

Zhong Liang, Yin Jin, Maria Santos

Open Journal of Social Sciences Vol.7 No.10，October 17, 2019

DOI: 10.4236/jss.2019.710006 549 Downloads 1,783 Views Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review (Articles)

Christine Mayende, Fredrick Mzee Awuor, Ben Namande

Technology and Investment Vol.12 No.4，November 12, 2021

DOI: 10.4236/ti.2021.124013 565 Downloads 3,055 Views Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies (Articles)

Noor Ahmad Mahmood Alkhudierat

Open Access Library Journal Vol.8 No.12，December 16, 2021

DOI: 10.4236/oalib.1108170 146 Downloads 995 Views Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image (Articles)

Bruce Emmanuel, Owusu-Ansah Priscilla

Open Journal of Business and Management Vol.10 No.2，March 9, 2022

DOI: 10.4236/ojbm.2022.102040 2,292 Downloads 15,095 Views Citations
Service Robots—An Innovative Sustainability in Rural Banking (Articles)

Ravi Hariharan, Radhakrishna Vedapradha, Elango Sudha, Krishnamurthi Subramani, Venkoba Rao Divyashree

Journal of Service Science and Management Vol.16 No.4，August 29, 2023

DOI: 10.4236/jssm.2023.164026 285 Downloads 1,306 Views Citations
Design and Implementation of a CRM System Based on Email Services (Articles)

Mingyuan Zhu

Journal of Computer and Communications Vol.13 No.2，February 11, 2025

DOI: 10.4236/jcc.2025.132001 72 Downloads 428 Views Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay) (Articles)

Md. Estiak Ibne Monjur, Abu Hurira Rifat, Md. Rasidul Islam, Md. Ratan Bhuiyan

Open Journal of Business and Management Vol.11 No.5，September 21, 2023

DOI: 10.4236/ojbm.2023.115132 885 Downloads 6,034 Views Citations
How to Support Innovative Behaviour?The Role of LMX and Satisfaction with HR Practices (Articles)

Karin Sanders, Matthijs Moorkamp, Nicole Torka, Sandra Groeneveld, Claudia Groeneveld

Technology and Investment Vol.1 No.1，March 1, 2010

DOI: 10.4236/ti.2010.11007 12,812 Downloads 22,907 Views Citations
An Approach to Human Adaptability towards its Built Environment: A Review (Articles)

Richa Tiwari, Mukesh Pandey, Anupama Sharma

Energy and Power Engineering Vol.2 No.2，May 28, 2010

DOI: 10.4236/epe.2010.22013 6,764 Downloads 12,247 Views Citations
People with Metabolic Syndrome Disorders Give Lower Offers in Ultimatum Game (Articles)

Anuja Joshi, Sumedha Kondekar, Prajakta Belsare, Saroj Ghaskadbi, Milind Watve, Maithili Jog

Psychology Vol.1 No.2，June 30, 2010

DOI: 10.4236/psych.2010.12017 4,525 Downloads 8,916 Views Citations
Isotropic Elastoplasticity Fully Coupled with Non-Local Damage (Articles)

M. Almansba, K. Saanouni, N. E. Hannachi

Engineering Vol.2 No.6，July 1, 2010

DOI: 10.4236/eng.2010.26055 5,969 Downloads 10,638 Views Citations
Psyche from within: Three Case Studies (Articles)

Semyon Ioffe, Sergey Yesin

Psychology Vol.1 No.4，November 18, 2010

DOI: 10.4236/psych.2010.14037 5,979 Downloads 10,802 Views Citations
Wardrobe Malfunctions and the Measurement of Internet Behaviour (Articles)

Roland Pfister

Psychology Vol.2 No.3，June 29, 2011

DOI: 10.4236/psych.2011.23042 5,614 Downloads 9,781 Views Citations
The Effect of Micro-Structure on Fatigue Behaviour of Intact Sandstone (Articles)

Manoj N. Bagde, Vladimir Petroš

International Journal of Geosciences Vol.2 No.3，August 25, 2011

DOI: 10.4236/ijg.2011.23026 5,498 Downloads 10,659 Views Citations
Self-Esteem, Self-Efficacy and Deviant Behaviour of Young People in Hong Kong (Articles)

T. Wing Lo, Christopher H. K. Cheng, Dennis S. W. Wong, Tina L. Rochelle, Sharon I. Kwok

Advances in Applied Sociology Vol.1 No.1，December 28, 2011

DOI: 10.4236/aasoci.2011.11004 8,975 Downloads 19,455 Views Citations
Clayey Sand Soil's Behaviour Analysis and Imaging Subsurface Structure via Engineering Characterizations and Integrated Geophysicals Tomography Modeling Methods (Articles)

Andy Anderson Bery, Rosli Saad

International Journal of Geosciences Vol.3 No.1，February 28, 2012

DOI: 10.4236/ijg.2012.31011 17,804 Downloads 49,175 Views Citations
Mechanical Behaviour of Duplex Phase Structures in a Medium Carbon Low Alloy Steel (Articles)

K.K. Alaneme, S. Ranganathan, T. Mojisola

J. of Minerals and Materials Characterization and Eng. Vol.9 No.7，July 20, 2010

DOI: 10.4236/jmmce.2010.97044 6,487 Downloads 8,488 Views Citations

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