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ISSN
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An Optimal Control Approach to Customer Lifetime Value
(Articles)
Darkhijav Bayanjargal
,
Batsukh Davaasuren
iBusiness
Vol.12 No.4
,December 23, 2020
DOI:
10.4236/ib.2020.124011
435
Downloads
1,210
Views
Citations
The Trust in Online Shopping during COVID-19: Case Study from Kosovo
(Articles)
Abetare Prebreza
,
Blerona Shala
Open Access Library Journal
Vol.8 No.4
,April 30, 2021
DOI:
10.4236/oalib.1107288
877
Downloads
20,852
Views
Citations
The Development and Validation of Customer Satisfaction Questionnaire in the Nigerian Hospitality Industry
(Articles)
Abba D. Haruna
,
Damian D. Osa-Afiana
Open Access Library Journal
Vol.9 No.8
,August 2, 2022
DOI:
10.4236/oalib.1108874
151
Downloads
1,143
Views
Citations
Users’ Perception Regarding the Effect of E-Procurement Practice on Customer Satisfaction in Public Procurement in Tanzania
(Articles)
Barnabas Maagi
,
Adam Mwakalobo
Open Journal of Business and Management
Vol.11 No.2
,March 17, 2023
DOI:
10.4236/ojbm.2023.112030
256
Downloads
1,178
Views
Citations
Customer Care Practice and Its Effects in Burundian Private Hospitals
(Articles)
Nduwayo Félicité
,
Maniraho Jules Joseph
,
Habineza Samson
,
Kagayo Asima Sylvie
,
Mbuyu Zaina Marlaine
,
Bashirahishize Firmat
Modern Economy
Vol.14 No.7
,July 14, 2023
DOI:
10.4236/me.2023.147048
70
Downloads
457
Views
Citations
The Impact of Value Perception on Luxury Brand Consumption
(Articles)
Marwa Elgebali
,
Rawia Zaazou
Open Journal of Business and Management
Vol.11 No.5
,September 18, 2023
DOI:
10.4236/ojbm.2023.115126
262
Downloads
1,914
Views
Citations
The Moderating Role of Mood on the Impact of Perceived Satisfaction on Online Product Evaluation
(Articles)
Mohammed Alzanbagi
Open Journal of Business and Management
Vol.12 No.1
,January 18, 2024
DOI:
10.4236/ojbm.2024.121012
56
Downloads
192
Views
Citations
This article belongs to the Special Issue on
Business Strategy & Development
Finite Element Analysis of Elastic-Plastic Contact Mechanic Considering the Effect of Contact Geometry and Material Properties
(Articles)
Abodol Rasoul Sohouli
,
Ali Maozemi Goudarzi
,
Reza Akbari Alashti
J. of Surface Engineered Materials and Advanced Technology
Vol.1 No.3
,October 18, 2011
DOI:
10.4236/jsemat.2011.13019
9,311
Downloads
23,989
Views
Citations
What Role Can Propinquity Play in the Development of New National Allegiances? Immigrant Latinos Establishing Ties to the United States through Out-Group Contact
(Articles)
Christopher Olds
Advances in Applied Sociology
Vol.2 No.1
,March 15, 2012
DOI:
10.4236/aasoci.2012.21002
6,218
Downloads
9,820
Views
Citations
A Perspective on Human Exposures to Plastics Additives in Water-Packaging Materials
(Articles)
Syam S. Andra
Journal of Water Resource and Protection
Vol.5 No.4A
,April 29, 2013
DOI:
10.4236/jwarp.2013.54A005
4,293
Downloads
7,365
Views
Citations
This article belongs to the Special Issue on
Water: Unite and Divide
Contact Dilemma: The Malady of African Union Mission in Somalia (AMISOM) Troops
(Articles)
William Oluoch Ligawa
,
Odhiambo Elijah Onyango Standslause
,
Mohamed Hussein Rahoy
Open Access Library Journal
Vol.3 No.8
,August 19, 2016
DOI:
10.4236/oalib.1102929
1,332
Downloads
2,427
Views
Citations
Investigation of the Relation between Rolling Contact Fatigue Property and Microstructure on the Surface Layer of D2 Wheel Steel
(Articles)
Shuaishuai Wang
,
Xiujuan Zhao
,
Pengtao Liu
,
Jinzhi Pan
,
Chunhuan Chen
,
Ruiming Ren
Materials Sciences and Applications
Vol.10 No.8
,August 8, 2019
DOI:
10.4236/msa.2019.108037
975
Downloads
2,124
Views
Citations
This article belongs to the Special Issue on
Fatigue and Fracture of Engineering Materials and Structures
The Mediating Role of Customer Trust on Customer Loyalty
(Articles)
Nha Nguyen
,
André Leclerc
,
Gaston LeBlanc
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61010
22,764
Downloads
35,753
Views
Citations
Uncovering Executive Prioritization: Evaluating Customer Value Propositions with the Pairwise Comparison Method
(Articles)
Mika Yrjölä
Journal of Service Science and Management
Vol.8 No.1
,January 21, 2015
DOI:
10.4236/jssm.2015.81001
4,212
Downloads
6,217
Views
Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,667
Downloads
10,274
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
2,005
Downloads
4,203
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,071
Downloads
11,364
Views
Citations
Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory
(Articles)
Yan Huang
,
Feiyan Liu
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72044
984
Downloads
2,284
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
917
Downloads
2,334
Views
Citations
C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study
(Articles)
Zhong Liang
,
Yin Jin
,
Maria Santos
Open Journal of Social Sciences
Vol.7 No.10
,October 17, 2019
DOI:
10.4236/jss.2019.710006
450
Downloads
1,410
Views
Citations
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