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Research on Telecom Customer Churn Prediction Based on GA-XGBoost and SHAP (Articles)

Ke Peng, Yan Peng

Journal of Computer and Communications Vol.10 No.11，November 28, 2022

DOI: 10.4236/jcc.2022.1011008 324 Downloads 1,747 Views Citations
Perception and Preferences of Consumers in the Retail Sector: A Case Study in the City of Loja-Ecuador (Articles)

Max Boada, Maria Boada, Francisco Morocho

Open Journal of Business and Management Vol.11 No.3，May 31, 2023

DOI: 10.4236/ojbm.2023.113074 392 Downloads 3,114 Views Citations
An Exploration of the Influence of Corporate Social Responsibility Performances on Shareholders’ Return (Articles)

Rachael Okwudili Iliemena, Sunday Jones Aniefor, Rosemary Uagbale-Ekatah, Happiness Chibuzor Goodluck

Journal of Financial Risk Management Vol.12 No.2，June 13, 2023

DOI: 10.4236/jfrm.2023.122009 229 Downloads 1,014 Views Citations
Multi-Objective Cold Chain Path Optimization Based on Customer Satisfaction (Articles)

Jing Zhang, Baocheng Ding

Journal of Applied Mathematics and Physics Vol.11 No.6，June 30, 2023

DOI: 10.4236/jamp.2023.116116 239 Downloads 807 Views Citations
Influence Mechanism of Leading Customer-Oriented Boundary-Spanning Behavior on Employee Service Performance (Articles)

Abdoulaye H. Toure

American Journal of Industrial and Business Management Vol.13 No.11，November 22, 2023

DOI: 10.4236/ajibm.2023.1311067 229 Downloads 875 Views Citations
The User Analysis of Amazon Using Artificial Intelligence at Customer Churn (Articles)

Mohammed Ali Alzahrani

Journal of Data Analysis and Information Processing Vol.12 No.1，February 8, 2024

DOI: 10.4236/jdaip.2024.121003 214 Downloads 1,200 Views Citations
The Influence of Large Language Models on Conversational Marketing and Communication Strategies (Articles)

Priyal Borole

Voice of the Publisher Vol.10 No.2，April 2, 2024

DOI: 10.4236/vp.2024.102008 271 Downloads 1,408 Views Citations
Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception (Articles)

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Journal of Service Science and Management Vol.17 No.2，April 28, 2024

DOI: 10.4236/jssm.2024.172007 201 Downloads 791 Views Citations
Anti-Money Laundering Compliance and Financial Performance of Selected Commercial Banks in South Sudan: A Survey of Literature on Customer Due Diligence (Articles)

Abraham Telar Nicknora

Journal of Financial Risk Management Vol.13 No.2，May 6, 2024

DOI: 10.4236/jfrm.2024.132012 182 Downloads 930 Views Citations
Factors Affecting the Adoption of E-Banking on Customer Satisfaction in Developing Countries Based on the E-S-QUAL Model: A Case of Investrust Bank (Articles)

Cynthia Chungu, Jackson Phiri

Open Journal of Business and Management Vol.12 No.3，May 23, 2024

DOI: 10.4236/ojbm.2024.123093 276 Downloads 2,100 Views Citations
Maximizing the Impact of Innovative Marketing Automation Technologies in Financial Services (Articles)

Priyal Borole

Voice of the Publisher Vol.10 No.2，June 18, 2024

DOI: 10.4236/vp.2024.102013 80 Downloads 426 Views Citations
The Influence of Market Dynamics on Switching Intention in the Mobile Telecommunication Industry in Ghana: Exploring the Mediating Role of Competitive Intensity (Articles)

Francis Osei, George Ofori, Alfred Owusu, Joyce Dankwah Owusu

Open Journal of Business and Management Vol.12 No.4，July 24, 2024

DOI: 10.4236/ojbm.2024.124136 103 Downloads 487 Views Citations
An Examination of the Effects of Competitive Strategies on Customer Satisfaction in the Zambian Telecommunication Industry (Articles)

Maximo Mutemba, Terence Malama

American Journal of Industrial and Business Management Vol.14 No.7，July 31, 2024

DOI: 10.4236/ajibm.2024.147052 141 Downloads 784 Views Citations
Impacts of Social Networking Sites on Brand Loyalty through Customer Engagement: Evidence from Cambodian Users (Articles)

Phichhang Ou, Sambath Phou, Bunmeng Chov, Tithdanin Chav

Open Journal of Business and Management Vol.12 No.5，August 20, 2024

DOI: 10.4236/ojbm.2024.125149 340 Downloads 1,629 Views Citations
Impact of Digitalization on Serbian Banking: Social Factors and Customer Satisfaction (Articles)

Kristina Maksic, Petros Golitsis, Ljubomir Radev, Pavlos Gkasis

Theoretical Economics Letters Vol.14 No.5，October 31, 2024

DOI: 10.4236/tel.2024.145100 79 Downloads 536 Views Citations
Online Marketing: Social Media Influencer’s Impact on Shopping Tactics in the United States (Articles)

Raiyan , Mustakim Bin Aziz, Saddam Hosain, Sweety Rani Dhar, Mohammad Hossain, Syeda Kamari Noor

American Journal of Industrial and Business Management Vol.14 No.11，November 29, 2024

DOI: 10.4236/ajibm.2024.1411078 427 Downloads 2,200 Views Citations
Application Research of Multi-Dimensional Customer Behavior Analysis Model in Precision Marketing (Articles)

Shuotong Dong

Open Journal of Applied Sciences Vol.14 No.12，December 19, 2024

DOI: 10.4236/ojapps.2024.1412235 97 Downloads 468 Views Citations
An Examination of How Social Media Participation and Customer Satisfaction Affect the Likelihood that a Business Will Make Another Transaction in the Hospitality Sector (Articles)

Tughlok Talukder, Seaam Bin Masud, Md. Rashel Miah, Ashrafuzzaman Hera, Md. Omar Faruque

Open Access Library Journal Vol.12 No.1，January 27, 2025

DOI: 10.4236/oalib.1112802 79 Downloads 759 Views Citations
The Influence of Digital Marketing on Customer Loyalty in the Restaurant Industry in Uzbekistan (Articles)

Mirakhimova Dilafruz Dilmurod Kizi, Chunli Du

Open Access Library Journal Vol.12 No.5，May 31, 2025

DOI: 10.4236/oalib.1113434 38 Downloads 266 Views Citations
Ethical AI in Banking: A Sectoral Literature Review with Case-Based Interventions (Articles)

John Smit

Open Journal of Business and Management Vol.13 No.4，June 16, 2025

DOI: 10.4236/ojbm.2025.134125 69 Downloads 416 Views Citations

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