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From Theory to Practice—When and How to Implement Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
Journal of Service Science and Management
Vol.6 No.1
,March 28, 2013
DOI:
10.4236/jssm.2013.61013
3,963
Downloads
6,722
Views
Citations
Impact of Healthcare Management and Control on Service Delivery, a Case of Oklahoma Healthcare Facilities
(Articles)
Bani Ahmad Amer
Open Journal of Nursing
Vol.11 No.6
,June 11, 2021
DOI:
10.4236/ojn.2021.116037
378
Downloads
3,364
Views
Citations
SOA Based Municipal Information Management Basic Platform
(Articles)
Wen ZENG
,
Jianjun LV
,
Xincai WU
Journal of Geographic Information System
Vol.1 No.1
,September 8, 2009
DOI:
10.4236/jgis.2009.11002
5,961
Downloads
10,193
Views
Citations
BPM Architecture Design Based on Cloud Computing
(Articles)
Zhenyu Fang
,
Changqing Yin
Intelligent Information Management
Vol.2 No.5
,June 1, 2010
DOI:
10.4236/iim.2010.25039
11,350
Downloads
20,629
Views
Citations
The Model of Mobile Knowledge Services System in the Management of Complex Cluster Project
(Articles)
Yong Liu
,
Bingxin Liu
iBusiness
Vol.3 No.1
,March 10, 2011
DOI:
10.4236/ib.2011.31006
10,138
Downloads
16,858
Views
Citations
A Strategic Thinking on Multi-Level Business Development in Wellness Foods
(Articles)
Rich C. Lee
American Journal of Industrial and Business Management
Vol.2 No.3
,June 15, 2012
DOI:
10.4236/ajibm.2012.23013
7,716
Downloads
12,682
Views
Citations
Evaluation of the effects of a leader-training program on public health nurse leadership for staff in Japan
(Articles)
Izumi Ueda
,
Kazuko Saeki
,
Mariko Kawaharada
,
Michiyo Hirano
,
Miyuki Seki
,
Hisako Izumi
Open Journal of Nursing
Vol.2 No.3
,September 28, 2012
DOI:
10.4236/ojn.2012.23038
4,473
Downloads
7,332
Views
Citations
Supply Chain Management (SCM): Its Future Implications
(Articles)
Mamun Habib
Open Journal of Social Sciences
Vol.2 No.9
,August 27, 2014
DOI:
10.4236/jss.2014.29040
10,835
Downloads
15,540
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,449
Downloads
4,892
Views
Citations
Measuring Human Risks in Service: A New Model
(Articles)
Silvio Barbieri
,
Emmanuel Fragniere
,
Yvonne de Grandbois
,
Pedro Miguel Moreira
Journal of Service Science and Management
Vol.10 No.6
,December 19, 2017
DOI:
10.4236/jssm.2017.106040
1,113
Downloads
2,622
Views
Citations
Cloudysme: An Ontological Framework for Aiding SMEs Adoption of SaaS in a Cloud Environment
(Articles)
Richard Ikechukwu Otuka
,
Abdel-Rahman Tawil
,
Ameer Al-Nemrat
Journal of Computer and Communications
Vol.5 No.14
,December 29, 2017
DOI:
10.4236/jcc.2017.514008
1,007
Downloads
2,185
Views
Citations
Optimizing a Long-Lived Transaction with Verification Function
(Articles)
Shinji Kikuchi
,
Subhash Bhalla
Journal of Software Engineering and Applications
Vol.12 No.9
,September 24, 2019
DOI:
10.4236/jsea.2019.129021
485
Downloads
988
Views
Citations
This article belongs to the Special Issue on
Parallel & Distributed Computing
How SMEs Can Create Value for Customers through Emergency Logistics and Human Resource Management under Unexpected Events
—Service-Dominant Logic Perspective
(Articles)
Qian Li
,
Xiaoyan Zhang
Open Journal of Business and Management
Vol.9 No.1
,January 20, 2021
DOI:
10.4236/ojbm.2021.91014
476
Downloads
1,141
Views
Citations
Research on Urban Park Management Problems and Countermeasures from the View of New Public Service Theory—Taking Chengdu as an Example
(Articles)
Xuewei Yu
Open Access Library Journal
Vol.8 No.8
,August 23, 2021
DOI:
10.4236/oalib.1107811
149
Downloads
2,227
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
352
Downloads
2,762
Views
Citations
Insights from Architectural Elements of a Service Transformation Process— A Literature Review
(Articles)
Githii Michael Wainaina
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153015
147
Downloads
657
Views
Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020)
(Articles)
Khaled Abdoh Almuntaser Ali
,
Bakery Moussa Addeeb
,
Abdulwahed Al-Serouri
,
Saud Mughalles
,
Yasser Ghaleb
E-Health Telecommunication Systems and Networks
Vol.11 No.3
,September 22, 2022
DOI:
10.4236/etsn.2022.113008
12,282
Downloads
15,203
Views
Citations
Shared Resource Quality Monitoring and Dynamic Trust Management in a Community Cloud
(Articles)
Rodrigue N’goran
,
Linda N. Vallee
,
Grâce Y. E. Johnson
,
Jean-Louis Tetchueng
,
Yvon Kermarrec
,
Olivier Asseu
Open Journal of Applied Sciences
Vol.12 No.11
,November 23, 2022
DOI:
10.4236/ojapps.2022.1211131
101
Downloads
388
Views
Citations
Reverse Logistics Operation Management Based on Virtual Enterprises and Complaint Service Manage-ment
(Articles)
Guo-Jun Ji
Journal of Service Science and Management
Vol.1 No.1
,June 10, 2008
DOI:
10.4236/jssm.2008.11005
8,537
Downloads
16,883
Views
Citations
IT Project Environment Factors Affecting Requirements Analysis in Service Provisioning for the Greek Banking Sector
(Articles)
Krikor Maroukian
Journal of Software Engineering and Applications
Vol.3 No.9
,September 30, 2010
DOI:
10.4236/jsea.2010.39100
5,162
Downloads
10,368
Views
Citations
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