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Systematic Literature Review on Product and Customer Centricity, Customer Experience, and Loyalty (Articles)

Jairo da Silva Muniz Sobrinho, Murillo de Oliveira Dias, Guilherme Vieira Marcolino, Poliano Bastos da Cruz

Open Journal of Business and Management Vol.13 No.2，March 11, 2025

DOI: 10.4236/ojbm.2025.132049 82 Downloads 538 Views Citations
Customers’ Expectations on Mandalay Airport Shuttle Bus Service Quality in Mandalay, Myanmar (Articles)

Zin Myo, Zin Ko Ko, Nan Wai Linn, Yin Ko Ko

Open Journal of Business and Management Vol.13 No.2，March 13, 2025

DOI: 10.4236/ojbm.2025.132056 35 Downloads 215 Views Citations
A Practical Model to Measure E-Service Quality and E-Customer Satisfaction of Crypto Wallets (Articles)

Pegah Nikzat, Saeid Hosseinzade

Open Journal of Business and Management Vol.13 No.3，May 14, 2025

DOI: 10.4236/ojbm.2025.133085 47 Downloads 207 Views Citations
Prototyping Large Language Model from Scratch as 1^st Line Customer Engagement & Support Tool (Articles)

Inn Keat Ng, Oscar Yung Qin Koh, Jia Lin Tan, Tong Ming Lim

Journal of Computer and Communications Vol.13 No.5，May 27, 2025

DOI: 10.4236/jcc.2025.135006 36 Downloads 196 Views Citations
Research on the Social Media Marketing Strategy Improvement of Unitel in Angola in the Digital Marketing Era (Articles)

Zeferson Isaias Caita Nolato, Lei Zhang

Open Access Library Journal Vol.12 No.6，June 27, 2025

DOI: 10.4236/oalib.1113602 20 Downloads 124 Views Citations
Steady-State Behavior of Semiconductor Laser Diodes Subject to Arbitrary Levels of External Optical Feedback (Articles)

Qin Zou

Optics and Photonics Journal Vol.3 No.1，March 29, 2013

DOI: 10.4236/opj.2013.31021 6,799 Downloads 10,082 Views Citations
Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection (Articles)

Santi Novani, Kyoichi Kijima

Journal of Service Science and Management Vol.5 No.1，March 28, 2012

DOI: 10.4236/jssm.2012.51013 7,393 Downloads 14,852 Views Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study (Articles)

Johnny B. McDonald, Charles R. Needham

Open Journal of Business and Management Vol.8 No.3，May 29, 2020

DOI: 10.4236/ojbm.2020.83084 955 Downloads 2,637 Views Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis (Articles)

Yoganandham Govindharaj, Elanchezhian Govindasamy, Govindaraj Arumugam

Journal of Human Resource and Sustainability Studies Vol.9 No.1，March 19, 2021

DOI: 10.4236/jhrss.2021.91009 500 Downloads 2,306 Views Citations
Improving Service Quality in the Fast-Food Service Industry (Articles)

Bankole Kumolu-Johnson

Journal of Service Science and Management Vol.17 No.1，February 19, 2024

DOI: 10.4236/jssm.2024.171002 1,376 Downloads 16,143 Views Citations
Effective Strategies Used by Trinidad and Tobago Financial Institution Leaders to Attract and Retain SMEs (Articles)

Billy Brian Seaman, Kim Critchlow

Open Journal of Business and Management Vol.13 No.3，May 14, 2025

DOI: 10.4236/ojbm.2025.133094 28 Downloads 152 Views Citations
Three Dimensional Integrated Value Models Based on ISO/IEC9126 System Quality Model (Articles)

Kazuhiro Esaki

American Journal of Operations Research Vol.3 No.3，May 23, 2013

DOI: 10.4236/ajor.2013.33031 4,337 Downloads 6,695 Views Citations
Cost-Benefit Analysis of Computer-Aided Technology Customization Projects (Articles)

Samar K. Saha

Open Journal of Business and Management Vol.5 No.2，April 14, 2017

DOI: 10.4236/ojbm.2017.52024 1,834 Downloads 3,252 Views Citations
Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China (Articles)

Sadiq

Open Journal of Social Sciences Vol.6 No.1，January 10, 2018

DOI: 10.4236/jss.2018.61003 1,444 Downloads 4,818 Views Citations
This article belongs to the Special Issue on Public Management
Islanding Detection Method for Multi-Inverter Distributed Generation (Articles)

Alben CARDENAS, Kodjo AGBOSSOU, Mamadou Lamine DOUMBIA

Journal of Electromagnetic Analysis and Applications Vol.1 No.3，September 28, 2009

DOI: 10.4236/jemaa.2009.13026 9,914 Downloads 19,482 Views Citations
A New Fairness-Oriented Packet Scheduling Scheme with Reduced Channel Feedback for OFDMA Packet Radio Systems (Articles)

Stanislav NONCHEV, Mikko VALKAMA

Int'l J. of Communications, Network and System Sciences Vol.2 No.7，October 20, 2009

DOI: 10.4236/ijcns.2009.27068 5,272 Downloads 9,943 Views Citations
Techniques of Transmitting Beamforming to Control the Generated Weights (Articles)

Imen Sfaihi, Noureddine Hamdi, Ammar Bouallegue

Int'l J. of Communications, Network and System Sciences Vol.3 No.7，July 27, 2010

DOI: 10.4236/ijcns.2010.37082 5,297 Downloads 8,923 Views Citations
Two Simple Analog Multiplier Based Linear VCOs Using a Single Current Feedback Op-Amp (Articles)

Data Ram Bhaskar, Raj Senani, Abdhesh Kumar Singh, Shanti Swarup Gupta

Circuits and Systems Vol.1 No.1，July 28, 2010

DOI: 10.4236/cs.2010.11001 7,114 Downloads 15,553 Views Citations
Stability Analysis and Hadamard Synergic Control for a Class of Dynamical Networks (Articles)

Xinjin Liu, Yun Zou

Intelligent Control and Automation Vol.1 No.1，August 27, 2010

DOI: 10.4236/ica.2010.11005 5,376 Downloads 7,662 Views Citations
On the Design of Optimal Feedback Control for Systems of Second Order (Articles)

Аlexander М. Formalskii

Applied Mathematics Vol.1 No.4，October 29, 2010

DOI: 10.4236/am.2010.14039 3,931 Downloads 8,366 Views Citations

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