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Affiliation
ISSN
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Measuring Service Value Based on Service Semantics
(Articles)
Chao Ma
,
Zhongjie Wang
,
Xiaofei Xu
,
Qian Wu
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61007
4,844
Downloads
7,518
Views
Citations
Discussion on Subject Knowledge Service Pattern of Agricultural University Libraries
(Articles)
Linlin Zhang
Journal of Computer and Communications
Vol.4 No.1
,January 26, 2016
DOI:
10.4236/jcc.2016.41004
5,011
Downloads
5,648
Views
Citations
Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry
(Articles)
Andrea Bonaccorsi
,
Gionata Carmignani
,
Francesco Zammori
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44048
17,993
Downloads
36,774
Views
Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)?
(Articles)
J. W. Liu
,
Jamie Y. T. Chang
,
Jacob C. A. Tsai
Open Journal of Social Sciences
Vol.3 No.7
,July 14, 2015
DOI:
10.4236/jss.2015.37026
4,754
Downloads
6,202
Views
Citations
From Theory to Practice—When and How to Implement Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
Journal of Service Science and Management
Vol.6 No.1
,March 28, 2013
DOI:
10.4236/jssm.2013.61013
3,943
Downloads
6,823
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
4,020
Downloads
7,174
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
904
Downloads
2,479
Views
Citations
Applying Service System Framework to Not-for-Profit Sector: A Case of Akhuwat Foundation
(Articles)
Ghazala Yasmeen
,
Yasir Rashid
,
Yunkai Zhai
,
Abdul Rashid Kausar
,
Asif Jabbar
,
Yacong Gao
,
Caihong Bu
,
Liuyan Guo
Open Journal of Business and Management
Vol.8 No.5
,September 8, 2020
DOI:
10.4236/ojbm.2020.85132
524
Downloads
1,272
Views
Citations
Study on Value Chain of Telecom VAS under Transformation Background
(Articles)
Yanming TAN
,
Jianqiu ZENG
Communications and Network
Vol.1 No.2
,December 1, 2009
DOI:
10.4236/cn.2009.12010
13,391
Downloads
26,337
Views
Citations
How Designed Communication Supports New Product & Service Development
(Articles)
Olaf Gaus
,
Bernd Neutschel
,
Matthias G. Raith
,
Sándor Vajna
iBusiness
Vol.5 No.3B
,November 7, 2013
DOI:
10.4236/ib.2013.53B003
4,159
Downloads
5,746
Views
Citations
Research on the Development Strategy of Logistics Firms in China
(Articles)
Lan Wang
Open Journal of Social Sciences
Vol.2 No.9
,September 5, 2014
DOI:
10.4236/jss.2014.29042
7,417
Downloads
9,398
Views
Citations
Study on the Business Mode Innovation of Firms in Logistics Industry: A Case Study
(Articles)
Lan Wang
Modern Economy
Vol.6 No.9
,September 28, 2015
DOI:
10.4236/me.2015.69098
4,328
Downloads
5,364
Views
Citations
Service Branding: A Perspective of Value Co-Creation Orientation
(Articles)
Tianze Li
,
Haiying Wei
Journal of Service Science and Management
Vol.11 No.2
,April 28, 2018
DOI:
10.4236/jssm.2018.112018
1,690
Downloads
14,766
Views
Citations
Innovation and Transformation of Service Business Models through Cloud Technology to Achieve Co-Creation Value within the Service Ecosystem
(Articles)
Carlo Alessandro Sirianni
,
Pierpaolo Singer
,
Parisa Sabbagh
Journal of Service Science and Management
Vol.12 No.1
,January 29, 2019
DOI:
10.4236/jssm.2019.121005
1,383
Downloads
3,148
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
A Control Theoretical Model of Web Service Value Development
(Articles)
Anthony S. White
,
Doreen Nielsen
,
Michael Censlive
Open Journal of Modelling and Simulation
Vol.7 No.2
,April 25, 2019
DOI:
10.4236/ojmsi.2019.72007
708
Downloads
1,533
Views
Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research
(Articles)
Mo Zhang
,
Shan Jin
Journal of Service Science and Management
Vol.13 No.2
,April 29, 2020
DOI:
10.4236/jssm.2020.132026
696
Downloads
2,116
Views
Citations
The Role of New Technologies in Value Co-Creation Processes: Healthcare Management and the National Health System as a System of Services
(Articles)
Armando Masucci
,
Antonietta Megaro
,
Carlo Alessandro Sirianni
Journal of Service Science and Management
Vol.14 No.2
,April 28, 2021
DOI:
10.4236/jssm.2021.142012
777
Downloads
2,733
Views
Citations
A New Mode of Cross-Border E-Business Export Logistics Based on Value Chain
(Articles)
Xiaopeng Zhao
Open Journal of Business and Management
Vol.7 No.3
,May 8, 2019
DOI:
10.4236/ojbm.2019.73076
1,313
Downloads
3,894
Views
Citations
Value Co-Creation Practices in Smart City Ecosystem
(Articles)
Marco Pellicano
,
Mario Calabrese
,
Francesca Loia
,
Gennaro Maione
Journal of Service Science and Management
Vol.12 No.1
,January 11, 2019
DOI:
10.4236/jssm.2019.121003
1,373
Downloads
4,174
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
Empirical Study on the Impact of User Participation on Service Value
(Articles)
Biao Liu
,
Dong Li
Journal of Service Science and Management
Vol.5 No.2
,May 22, 2012
DOI:
10.4236/jssm.2012.52017
5,030
Downloads
7,988
Views
Citations
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