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Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations
(Articles)
Alisardar Mammadov
,
Rahim Gasanov
American Journal of Industrial and Business Management
Vol.7 No.11
,November 30, 2017
DOI:
10.4236/ajibm.2017.711089
1,404
Downloads
5,238
Views
Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92021
1,104
Downloads
4,303
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India
(Articles)
Sindhu Singh
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92023
4,117
Downloads
17,529
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
,August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,095
Downloads
6,078
Views
Citations
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences
(Articles)
Wan Peng
,
Mu Zhang
Journal of Service Science and Management
Vol.13 No.3
,June 16, 2020
DOI:
10.4236/jssm.2020.133035
2,468
Downloads
5,262
Views
Citations
This article belongs to the Special Issue on
Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria
(Articles)
Sameh Khamis Mahmoud Ibrahim
,
Alaa El Din Al Gharbawi
,
Eman Abdel Salam
Open Access Library Journal
Vol.7 No.11
,November 18, 2020
DOI:
10.4236/oalib.1106887
318
Downloads
2,072
Views
Citations
A Study of the Influence of Tourists’ Destination Image and Perceived Service Quality on Their Behavioral Intention
(Articles)
Shihui Pan
,
Chih-Wei Chang
,
Ziyi Zhu
Open Journal of Applied Sciences
Vol.11 No.5
,May 28, 2021
DOI:
10.4236/ojapps.2021.115042
606
Downloads
3,619
Views
Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company)
(Articles)
Mohamed Ahmed Aly Saied
,
Mohammed Wahba
,
Alaa Abdel-Wahed Abdel-Bary
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.8 No.7
,July 29, 2021
DOI:
10.4236/oalib.1107683
250
Downloads
1,567
Views
Citations
Higher Education Service Quality for International Students: A Literature Review
(Articles)
Jun Luo
,
Sarana Photchanachan
American Journal of Industrial and Business Management
Vol.12 No.1
,January 13, 2022
DOI:
10.4236/ajibm.2022.121001
377
Downloads
1,939
Views
Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens
(Articles)
Jialei Mao
,
Yanfei Shen
,
Li Wei
,
Xiaolan Mao
,
Junxue Li
Open Access Library Journal
Vol.9 No.2
,February 16, 2022
DOI:
10.4236/oalib.1108401
86
Downloads
1,033
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
167
Downloads
1,215
Views
Citations
Airline Service Quality: A Variance Assessment Method Based on Complaint Statistics
(Articles)
Lingling Li
,
Yafang Wu
,
Ruiling Han
,
Chunhui Li
Journal of Service Science and Management
Vol.15 No.4
,August 4, 2022
DOI:
10.4236/jssm.2022.154025
228
Downloads
2,376
Views
Citations
Service Quality and Student’s Satisfaction in Higher Education Institution
(Articles)
Cherry Dugenio-Nadela
,
Dino M. Cañeda
,
Shiela L. Tirol
,
James H. Samillano
,
Daisy Joan M. Pantuan
,
Jessa C. Piañar
,
Ariel O. Tinapay
,
Honey Mae S. Casas
,
Raymund A. Cometa
,
Shane O. Conson
,
Marisse V. Urot
,
Joel M. Ancot
,
Rowell L. Nadela
,
Irish Dugenio-Terol
,
Anthony M. Baluyot
,
Kerr Pevida
,
Jess Ian Olivar
,
Edgar Decena
Journal of Human Resource and Sustainability Studies
Vol.11 No.4
,December 21, 2023
DOI:
10.4236/jhrss.2023.114049
112
Downloads
1,158
Views
Citations
Service Quality, Relationship Quality and Customer Loyalty (Case Study: Banking Industry in Iran)
(Articles)
Leila Rahmani-Nejad
,
Zahra Firoozbakht
,
Amin Taghipoor
Open Journal of Social Sciences
Vol.2 No.4
,April 2, 2014
DOI:
10.4236/jss.2014.24028
16,568
Downloads
27,061
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
,July 5, 2019
DOI:
10.4236/oalib.1105467
461
Downloads
1,221
Views
Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020)
(Articles)
Khaled Abdoh Almuntaser Ali
,
Bakery Moussa Addeeb
,
Abdulwahed Al-Serouri
,
Saud Mughalles
,
Yasser Ghaleb
E-Health Telecommunication Systems and Networks
Vol.11 No.3
,September 22, 2022
DOI:
10.4236/etsn.2022.113008
12,260
Downloads
27,239
Views
Citations
A Load Balancing Policy for Distributed Web Service
(Articles)
Safiriyu Eludiora
,
Olatunde Abiona
,
Ganiyu Aderounmu
,
Ayodeji Oluwatope
,
Clement Onime
,
Lawrence Kehinde
Int'l J. of Communications, Network and System Sciences
Vol.3 No.8
,August 31, 2010
DOI:
10.4236/ijcns.2010.38087
5,409
Downloads
10,069
Views
Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS
(Articles)
Muhammad Irfan
,
Zhu Hong
,
Muhammad Irfan Sharif
,
Ahmed Junaid Haq Qureshi
,
Rakhshanda Kanwal
,
Muhammad Imran
Journal of Software Engineering and Applications
Vol.6 No.3
,March 29, 2013
DOI:
10.4236/jsea.2013.63018
5,306
Downloads
8,970
Views
Citations
Lean Practice Case for Improving Service Operations of Donuts Company
(Articles)
Song-Kyoo Kim
Journal of Service Science and Management
Vol.6 No.3
,August 6, 2013
DOI:
10.4236/jssm.2013.63026
7,474
Downloads
12,834
Views
Citations
Consumers Attraction to Purchase Online: Website Quality as a Major Influencing Factor
(Articles)
Amponsah Randy Kwaku
,
Samuel Antwi
Open Journal of Business and Management
Vol.9 No.3
,May 17, 2021
DOI:
10.4236/ojbm.2021.93061
672
Downloads
4,028
Views
Citations
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