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Journal
Affiliation
ISSN
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An Exploratory Study on the Electronic Word of Mouth Communication in Promoting Brands in the Online Platforms
(Articles)
B. N. Malar Selvi
,
J. Edwin Thomson
Intelligent Information Management
Vol.8 No.5
,September 30, 2016
DOI:
10.4236/iim.2016.85010
3,130
Downloads
9,404
Views
Citations
Manufacturer and Distributor’s Performance Measurement: A Case Study of Small-Scale Manufacturing Company in Lagos Nigeria
(Articles)
Samuel Dayo Odusina
Open Journal of Business and Management
Vol.10 No.3
,May 9, 2022
DOI:
10.4236/ojbm.2022.103060
100
Downloads
745
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
1,985
Downloads
4,234
Views
Citations
Technology Enabled Customer Relationship Management in Supermarket Industry in Nigeria
(Articles)
Olamade O. Owolabi
,
Yusuff S. Adeleke
,
Kazeem Abubakar
American Journal of Industrial and Business Management
Vol.3 No.2
,April 23, 2013
DOI:
10.4236/ajibm.2013.32027
7,940
Downloads
16,454
Views
Citations
Airport Management—Value of Customer Display Systems
(Articles)
Adam Marks
,
Maytha AL-Ali
,
Kees Rietsema
Intelligent Information Management
Vol.7 No.5
,September 23, 2015
DOI:
10.4236/iim.2015.75021
6,625
Downloads
8,511
Views
Citations
Stimulating Curiosity and Consumer Experience in a Retailer
(Articles)
Silvia Cachero-Martínez
,
Rodolfo Vázquez-Casielles
American Journal of Industrial and Business Management
Vol.7 No.4
,April 28, 2017
DOI:
10.4236/ajibm.2017.74034
3,285
Downloads
8,359
Views
Citations
This article belongs to the Special Issue on
Customer Experience Management
Research Data Management in China: Can Librarians Bring a Paradigm Shift?
(Articles)
Isidore Komla Zotoo
,
Guifeng Liu
,
Zhangping Lu
,
Frank Kofi Essien
Open Access Library Journal
Vol.9 No.2
,February 14, 2022
DOI:
10.4236/oalib.1108341
88
Downloads
601
Views
Citations
Research on Supplier Selection, Evaluation, and Relationship Management
(Articles)
Xiaoyuan Shi
,
Weihua Zhang
Open Journal of Business and Management
Vol.11 No.3
,May 25, 2023
DOI:
10.4236/ojbm.2023.113067
177
Downloads
929
Views
Citations
The Roles of Relationships and Service Quality as Drivers of Customer Loyalty: An Empirical Study
(Articles)
Osman Mohamed Ali
Open Journal of Social Sciences
Vol.8 No.4
,April 2, 2020
DOI:
10.4236/jss.2020.84002
1,862
Downloads
6,411
Views
Citations
Intelligent Supply Chain Management
(Articles)
Mohammad Zubair Khan
,
Omar Al-Mushayt
,
Jahangir Alam
,
Jorair Ahmad
Journal of Software Engineering and Applications
Vol.3 No.4
,May 6, 2010
DOI:
10.4236/jsea.2010.34045
9,610
Downloads
20,674
Views
Citations
Study on Revenue Management Considering Strategic Customer Behavior
(Articles)
Chuiri Zhou
,
Yu Wu
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44058
5,535
Downloads
10,512
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,434
Downloads
5,033
Views
Citations
Methods of Measuring Influence of Bank Customer Using Social Network Model
(Articles)
Huaqing Mao
,
Xinyuan Jin
,
Li Zhu
American Journal of Industrial and Business Management
Vol.5 No.4
,April 8, 2015
DOI:
10.4236/ajibm.2015.54017
3,243
Downloads
4,386
Views
Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
607
Downloads
2,505
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
333
Downloads
2,825
Views
Citations
Brazilian Tropical Grassland Ecosystems: Distribution and Research Advances
(Articles)
Vitor Del’ Alamo Guarda
,
Renato Del’ Alamo Guarda
American Journal of Plant Sciences
Vol.5 No.7
,March 25, 2014
DOI:
10.4236/ajps.2014.57105
4,938
Downloads
6,547
Views
Citations
This article belongs to the Special Issue on
Pasture and Forage
The Research of Design of Human Resource Recruitment System Based on the Total Relationship Flow Management Theorems
(Articles)
Fangling Hu
Journal of Human Resource and Sustainability Studies
Vol.2 No.4
,November 19, 2014
DOI:
10.4236/jhrss.2014.24019
5,578
Downloads
7,884
Views
Citations
Examining the Relationship between Lean Supplier Relationship Management (LSRM) and Firm Performance: A Study on Manufacturing Companies in Ghana
(Articles)
Sheila Benah
,
Yang Li
Open Journal of Business and Management
Vol.8 No.6
,November 12, 2020
DOI:
10.4236/ojbm.2020.86150
1,163
Downloads
3,052
Views
Citations
The Study of Position Performance Appraisal Based on Total Relationship Flow Management Theorems
(Articles)
Ganggang Yin
Journal of Human Resource and Sustainability Studies
Vol.4 No.2
,June 28, 2016
DOI:
10.4236/jhrss.2016.42013
1,907
Downloads
3,086
Views
Citations
New Insights into Organization Structure and Business Process: An Integrative Point of View
(Articles)
Sijia Wang
,
Xiaoyong Zhou
Open Journal of Business and Management
Vol.7 No.4
,October 17, 2019
DOI:
10.4236/ojbm.2019.74134
1,560
Downloads
6,782
Views
Citations
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