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The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization
(Articles)
Yunxia Shi
,
Xinxin Bao
,
Chunhao Ma
,
Wenpei Wei
Journal of Service Science and Management
Vol.13 No.3
,June 10, 2020
DOI:
10.4236/jssm.2020.133033
608
Downloads
2,506
Views
Citations
Contribution of Dry Forest Products to Household Income and Determinants of Forest Income Levels in the Northwestern and Southern Lowlands of Ethiopia
(Articles)
Busha Teshome
,
Habtemariam Kassa
,
Zerihun Mohammed
,
Christine Padoch
Natural Resources
Vol.6 No.5
,May 4, 2015
DOI:
10.4236/nr.2015.65030
3,137
Downloads
4,870
Views
Citations
Research on Marketing Strategies of Wealth Management Business in Securities Business Departments
(Articles)
Shengshi Gao
Open Journal of Social Sciences
Vol.11 No.10
,October 11, 2023
DOI:
10.4236/jss.2023.1110006
106
Downloads
475
Views
Citations
Paradoxes of Portfolio Performance Calculation for Wealth Management: Avoiding Reporting Pitfalls
(Articles)
Claude Diserens
,
Emmanuel Fragnière
,
Christophe Holenstein
,
Stephen Rufino
Journal of Financial Risk Management
Vol.7 No.3
,September 21, 2018
DOI:
10.4236/jfrm.2018.73014
1,041
Downloads
3,240
Views
Citations
A Dynamic Model of Strategic Allocation of Sovereign Wealth Funds
(Articles)
Kouakou Thiédjé Gaudens-Omer
Theoretical Economics Letters
Vol.9 No.1
,February 1, 2019
DOI:
10.4236/tel.2019.91013
1,233
Downloads
2,714
Views
Citations
The Construction of Human Resource Management Cloud Service Platform
(Articles)
Liangtie Dai
,
Yang He
,
Guangdong Xing
Intelligent Information Management
Vol.7 No.1
,January 9, 2015
DOI:
10.4236/iim.2015.71001
4,757
Downloads
7,277
Views
Citations
Modern Bureautration Models
(Articles)
H. A. Jamaluddin
Open Journal of Social Sciences
Vol.6 No.10
,October 18, 2018
DOI:
10.4236/jss.2018.610003
839
Downloads
1,532
Views
Citations
Smart City as a Service System: A Framework to Improve Smart Service Management
(Articles)
Francesco Polese
,
Antonio Botti
,
Antonella Monda
,
Mara Grimaldi
Journal of Service Science and Management
Vol.12 No.1
,December 29, 2018
DOI:
10.4236/jssm.2019.121001
1,910
Downloads
5,254
Views
Citations
This article belongs to the Special Issue on
Business Models in Service Ecosystem Perspective
Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry
(Articles)
Andrea Bonaccorsi
,
Gionata Carmignani
,
Francesco Zammori
Journal of Service Science and Management
Vol.4 No.4
,December 7, 2011
DOI:
10.4236/jssm.2011.44048
17,993
Downloads
36,774
Views
Citations
Logistics and Supply Chain Management: An Area with a Strategic Service Perspective
(Articles)
José Crespo de Carvalho
,
João Vilas-Boas
,
Henrique O’ Neill
American Journal of Industrial and Business Management
Vol.4 No.1
,January 23, 2014
DOI:
10.4236/ajibm.2014.41005
9,011
Downloads
17,154
Views
Citations
Operations & Maintenance Business Model Transformation—Multiple Case Studies
(Articles)
Harri Hyvönen
Modern Economy
Vol.5 No.13
,December 4, 2014
DOI:
10.4236/me.2014.513108
3,323
Downloads
4,389
Views
Citations
Perceptions of Pre-Service Teachers’ of Atatürk Teacher Training Academy regarding Classroom Management
(Articles)
Seçil Güneyhanli
,
Egemen Kemal Algan
,
Çağda Kivanç Çağanağa
Open Access Library Journal
Vol.4 No.9
,September 27, 2017
DOI:
10.4236/oalib.1103918
863
Downloads
1,975
Views
Citations
Research on the Management Mechanism of Enterprise Service Innovation
(Articles)
Wu Zhao
,
Hui Ma
American Journal of Industrial and Business Management
Vol.7 No.12
,December 28, 2017
DOI:
10.4236/ajibm.2017.712095
1,210
Downloads
3,317
Views
Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company)
(Articles)
Mohamed Ahmed Aly Saied
,
Mohammed Wahba
,
Alaa Abdel-Wahed Abdel-Bary
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.8 No.7
,July 29, 2021
DOI:
10.4236/oalib.1107683
258
Downloads
1,588
Views
Citations
Vehicle Fleet Management Practices and Service Delivery in State Owned Enterprises in Zimbabwe
(Articles)
John Promise Chiparo
,
Marian Tukuta
,
Michael Musanzikwa
Journal of Transportation Technologies
Vol.12 No.2
,March 4, 2022
DOI:
10.4236/jtts.2022.122010
307
Downloads
2,707
Views
Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective
(Articles)
Gaurav K. Agrawal
,
Daniel Berg
Journal of Service Science and Management
Vol.2 No.4
,December 15, 2009
DOI:
10.4236/jssm.2009.24052
9,175
Downloads
16,248
Views
Citations
Lean Practice Case for Improving Service Operations of Donuts Company
(Articles)
Song-Kyoo Kim
Journal of Service Science and Management
Vol.6 No.3
,August 6, 2013
DOI:
10.4236/jssm.2013.63026
7,490
Downloads
12,861
Views
Citations
ERP System Implementation Based SOA under SaaS Model
(Articles)
Danyang Zhao
,
Feng Ye
American Journal of Industrial and Business Management
Vol.4 No.7
,July 9, 2014
DOI:
10.4236/ajibm.2014.47043
4,622
Downloads
6,831
Views
Citations
Risk Management of IT Service Management Project Implementation with Killer Assumptions
(Articles)
Jiangping Wan
,
Lianyu Liang
Technology and Investment
Vol.3 No.1
,February 24, 2012
DOI:
10.4236/ti.2012.31007
7,163
Downloads
13,462
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54038
4,020
Downloads
7,174
Views
Citations
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