Service Analysis - Articles - Scientific Research Publishing

A Research on Service Recognition (Articles)

Shuliang Wang, Jingru Tian, Shanshan Zou

iBusiness Vol.3 No.1，March 10, 2011

DOI: 10.4236/ib.2011.31010 4,648 Downloads 8,033 Views Citations
Assessing the Cumulative Effect of Service Errors on Customer Perceptions (Articles)

Rhonda L. Hensley, Joanne S. Utley

Journal of Service Science and Management Vol.12 No.4，June 21, 2019

DOI: 10.4236/jssm.2019.124035 733 Downloads 1,651 Views Citations
Current Status of Civil-Service System in China and Its Orientation to Reform (Articles)

Ji Pengfei

Chinese Studies Vol.4 No.2，April 17, 2015

DOI: 10.4236/chnstd.2015.42007 5,154 Downloads 5,935 Views Citations
Qualimetric Assessment of the Public Services Efficiency Provision in the Kyrgyz Republic (Articles)

Aigul Musaeva, Salmorbekova Rita, Kunduzkhan Karimova, Zhypargul Abdullaeva

Open Journal of Political Science Vol.11 No.1，January 22, 2021

DOI: 10.4236/ojps.2021.111008 256 Downloads 831 Views Citations
Location Patterns of Restaurants in Istanbul (Articles)

Hatice Ayatac, Vedia Dokmeci

Current Urban Studies Vol.5 No.2，June 30, 2017

DOI: 10.4236/cus.2017.52012 1,374 Downloads 2,626 Views Citations
Extracting SOA Candidate Software Services from an Organization’s Object Oriented Models (Articles)

Rana Yousef, Omar Adwan, Mohammad A. M. Abushariah

Journal of Software Engineering and Applications Vol.7 No.9，August 15, 2014

DOI: 10.4236/jsea.2014.79071 3,954 Downloads 4,980 Views Citations
Applying the Service-Profit Chain to Internet Service Businesses (Articles)

Jin-Woo Kim, Michael Richarme

Journal of Service Science and Management Vol.2 No.2，June 17, 2009

DOI: 10.4236/jssm.2009.22013 6,777 Downloads 13,421 Views Citations
The nurses’ voice of working in a newly established community based 24-hour support center for people with psychiatric disabilities (Articles)

Ann-Christin Janlöv, Agneta Berg

Open Journal of Nursing Vol.3 No.2，June 3, 2013

DOI: 10.4236/ojn.2013.32026 4,237 Downloads 5,808 Views Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions (Articles)

Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo, Juan Vega

Journal of Service Science and Management Vol.3 No.2，June 29, 2010

DOI: 10.4236/jssm.2010.32028 8,707 Downloads 16,147 Views Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures (Articles)

Avi Herbon, Eugene Khmelnitsky

Journal of Service Science and Management Vol.3 No.4，December 28, 2010

DOI: 10.4236/jssm.2010.34058 6,180 Downloads 10,699 Views Citations
Analysis of Logistics Service Attributes Based on Quantitative Kano Model: A Case Study of Express Delivering Industries in China (Articles)

Qingliang Meng, Nongji Zhou, Jian Tian, Yijia Chen, Fen Zhou

Journal of Service Science and Management Vol.4 No.1，March 8, 2011

DOI: 10.4236/jssm.2011.41007 10,509 Downloads 19,764 Views Citations
AHP and CA Based Evaluation of Website Information Service Quality: An Empirical Study on High-Tech Industry Information Center Web Portals (Articles)

Changping HU, Yang ZHAO, Mingjing GUO

Journal of Service Science and Management Vol.2 No.3，September 10, 2009

DOI: 10.4236/jssm.2009.23020 5,900 Downloads 10,480 Views Citations
The Relationship between Producer Service and Local Manufacturing Industry: Empirical Evidence from Shanghai (Articles)

Shouming CHEN, Jie LI, Meijuan JIA

Journal of Service Science and Management Vol.2 No.3，September 11, 2009

DOI: 10.4236/jssm.2009.23025 5,613 Downloads 10,080 Views Citations
The Customer Satisfaction Research of 7-ELEVEn Stores in Hong Kong (Articles)

Yongmei Xu, Xiaowen Ye, Fan Zhang

Journal of Service Science and Management Vol.6 No.1，March 25, 2013

DOI: 10.4236/jssm.2013.61006 18,882 Downloads 33,598 Views Citations
Radio Link Parameters Based QoE Measurement of Voice Service in GSM Network (Articles)

Wenzhi Li, Jing Wang, Zesong Fei, Yuqiao Ren, Xiao Yang, Xiaoqi Wang

Communications and Network Vol.5 No.3C，October 4, 2013

DOI: 10.4236/cn.2013.53B2083 3,728 Downloads 5,858 Views Citations
Analysis of the Unit Performance Degradation for Top Heater Out-of-service Operation Condition (Articles)

Haisheng Yang, Shuping Chang, Ruitao Wu

Energy and Power Engineering Vol.5 No.4B，October 15, 2013

DOI: 10.4236/epe.2013.54B053 4,710 Downloads 5,845 Views Citations
The Application of Cluster Analysis in the Classification of China’s Modern Service Industries (Articles)

Weiwei Yang, Ran Miao

Journal of Service Science and Management Vol.7 No.6，December 5, 2014

DOI: 10.4236/jssm.2014.76035 4,323 Downloads 5,030 Views Citations
Pre-Service Teachers’ Comments toward Official Teacher Selection System (Civil Servant Selection Examination, KPSS) in Turkey: A Qualitative Analysis (Articles)

Ilker Ugulu, Nurettin Yorek

Open Journal of Social Sciences Vol.3 No.9，September 15, 2015

DOI: 10.4236/jss.2015.39025 2,853 Downloads 4,097 Views Citations
Oil, Risk Analysis Techniques, Maritime Security and Safe Passage in Pirate Infested Gulf of Guinea Waters (Articles)

Nana Raymond Lawrence Ofosu-Boateng

Open Journal of Social Sciences Vol.5 No.12，December 14, 2017

DOI: 10.4236/jss.2017.512008 1,040 Downloads 1,950 Views Citations
Analysis of Drug Patent in American Universities Based on Xlpat Platform (Articles)

Bin Li

Open Journal of Social Sciences Vol.6 No.12，December 29, 2018

DOI: 10.4236/jss.2018.612023 737 Downloads 1,332 Views Citations

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