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ISSN
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Social Media and Its Connection to Business Performance—A Literature Review
(Articles)
Bruce Emmanuel
,
Shurong Zhao
,
Sulemana Bankuoru Egala
,
Yegenmuradov Mammet
,
Kweitsu Godson
American Journal of Industrial and Business Management
Vol.12 No.5
,May 19, 2022
DOI:
10.4236/ajibm.2022.125045
869
Downloads
11,400
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
151
Downloads
1,212
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
83
Downloads
489
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
,November 25, 2011
DOI:
10.4236/me.2011.25096
5,709
Downloads
9,927
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
,August 15, 2014
DOI:
10.4236/ojbm.2014.24031
12,584
Downloads
19,192
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
,August 14, 2015
DOI:
10.4236/jssm.2015.84058
7,576
Downloads
9,632
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
,March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,224
Downloads
3,547
Views
Citations
Strategies Hospital Manager Use to Improve Customer Services
(Articles)
Delores J. Leonard
,
Charles Needham
Open Journal of Business and Management
Vol.8 No.2
,March 23, 2020
DOI:
10.4236/ojbm.2020.82051
1,365
Downloads
8,039
Views
Citations
Consumer’s Purchase Intentions towards Automobiles in Pakistan
(Articles)
Abeera Amir
,
Muzaffar Asad
Open Journal of Business and Management
Vol.6 No.1
,January 30, 2018
DOI:
10.4236/ojbm.2018.61014
2,085
Downloads
7,604
Views
Citations
Environmentally Responsible Behavior Intentions of Wildlife Tourists Based on Recreational Involvement: A Case Study of Bird-Watching Tourists in Guangzhou
(Articles)
Lan Li
Chinese Studies
Vol.7 No.1
,February 28, 2018
DOI:
10.4236/chnstd.2018.71009
932
Downloads
2,420
Views
Citations
Analysis of Determinants of Entrepreneurial Intentions among Construction Workers
(Articles)
R. Raghunath Reddy
,
Muddu Vinay
,
P. Venkateswarlu
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92022
866
Downloads
2,063
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Influence of Specialization on Entrepreneurial Intentions of the Students Pursuing Management Program
(Articles)
Vivek Ranga
,
R. Raghunath Reddy
,
Deepal N. Perera
,
P. Venkateswarlu
Theoretical Economics Letters
Vol.9 No.2
,February 26, 2019
DOI:
10.4236/tel.2019.92025
1,042
Downloads
2,992
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Human Resource Management Practices and Employee Turnover Intentions Nexus: Does the Mediating Role of Job Satisfaction Matter?
(Articles)
Isaac Kofi Dasilveira
,
Jingzhao Yang
,
Isaac Adjei Mensah
,
Alfred Quarcoo
Open Journal of Business and Management
Vol.8 No.1
,November 25, 2019
DOI:
10.4236/ojbm.2020.81001
2,367
Downloads
8,719
Views
Citations
Factors Influencing the Adoption of E-Services by the Informal Sector: A Case of ECIS under NAPSA
(Articles)
Mubanga Musenga
,
Jackson Phiri
Open Journal of Business and Management
Vol.11 No.4
,July 27, 2023
DOI:
10.4236/ojbm.2023.114102
73
Downloads
425
Views
Citations
Social Action Explanation and Intentions in Sociology and Social Sciences
(Articles)
Albertina Oliverio
Advances in Applied Sociology
Vol.13 No.8
,August 28, 2023
DOI:
10.4236/aasoci.2023.138036
164
Downloads
706
Views
Citations
Teachers’ Entrepreneurship: Intentions and Actions
(Articles)
Paraskevi Charoula Anagnou
,
Aikaterini Vasiou
Creative Education
Vol.14 No.13
,December 27, 2023
DOI:
10.4236/ce.2023.1413170
61
Downloads
270
Views
Citations
This article belongs to the Special Issue on
International Mobility in Education, Gamification in Education and Lifelong Learning
Bite-Sized Learning on TikTok: Exploring the Platform’s Educational Value within the Framework of TAM (Technology Acceptance Theory)
(Articles)
Imane Jai Lamimi
,
Sadik Madani Alaoui
,
Meryem Ouelfatmi
Open Journal of Social Sciences
Vol.12 No.4
,April 19, 2024
DOI:
10.4236/jss.2024.124015
9
Downloads
36
Views
Citations
Holonic Production System to Obtain Flexibility for Customer Satisfaction
(Articles)
Gandolfo Dominici
Journal of Service Science and Management
Vol.1 No.3
,December 30, 2008
DOI:
10.4236/jssm.2008.13027
5,313
Downloads
10,202
Views
Citations
Service System Decoupling for Mass Customization: A Case Study in Catering Services
(Articles)
Jue CHEN
,
Yunhong HAO
Journal of Service Science and Management
Vol.2 No.4
,December 14, 2009
DOI:
10.4236/jssm.2009.24030
8,065
Downloads
14,236
Views
Citations
Mixed Channel Service Competition Based on Different Service Pattern in Software-as-a-Service
(Articles)
Haiqing Hu
,
Jianyuan Yan
iBusiness
Vol.4 No.1
,March 31, 2012
DOI:
10.4236/ib.2012.41008
4,057
Downloads
7,212
Views
Citations
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