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Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers
(Articles)
Said Echchakoui
American Journal of Industrial and Business Management
Vol.3 No.1
,January 17, 2013
DOI:
10.4236/ajibm.2013.31003
10,269
Downloads
18,000
Views
Citations
What an Optimist Looks Like: Separating Optimistic Bias from Social Reality
(Articles)
Amber A. Fultz
,
Frank J. Bernieri
Psychology
Vol.9 No.3
,March 30, 2018
DOI:
10.4236/psych.2018.93026
1,097
Downloads
2,569
Views
Citations
This article belongs to the Special Issue on
Positive Psychology
A Review of the Impact and Coping Methods of Abusive Supervision on Employees
(Articles)
Wenzhuo Zou
Open Journal of Business and Management
Vol.8 No.2
,March 18, 2020
DOI:
10.4236/ojbm.2020.82043
713
Downloads
2,269
Views
Citations
Emotional Labor between Supervisors and Subordinates: Literature Review and Future Research
(Articles)
Meng Li
,
Linli Liang
Open Journal of Business and Management
Vol.4 No.1
,January 25, 2016
DOI:
10.4236/ojbm.2016.41015
4,022
Downloads
5,696
Views
Citations
Antecedents and Ramifications of Employee Engagement in Indian Information Technology (IT) Sector
(Articles)
Preeti S. Honnamane
,
Konnipati Sreekanth
,
Godekere Panchakshara Murthy Girish
Theoretical Economics Letters
Vol.13 No.1
,February 8, 2023
DOI:
10.4236/tel.2023.131003
85
Downloads
561
Views
Citations
Effect of Motivational Strategies on Employee Performance in Nigerian Commercial Banks
(Articles)
Taiwo Akinsola
,
Hadiza Abubakar Saidu
,
Taiwo Adewale Muritala
,
Akeem Adewale Bakare
Open Journal of Social Sciences
Vol.11 No.9
,September 19, 2023
DOI:
10.4236/jss.2023.119024
249
Downloads
2,210
Views
Citations
The Power of Gamification in Employee Performance Management
(Articles)
A S M Ahsan Uddin
,
Debobrata Das
Open Journal of Business and Management
Vol.11 No.6
,November 29, 2023
DOI:
10.4236/ojbm.2023.116188
158
Downloads
1,402
Views
Citations
Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,373
Downloads
14,678
Views
Citations
Retaining Sales Associates in the Small Business Industry
(Articles)
Benjamin O. Chukwu
Open Journal of Business and Management
Vol.9 No.4
,July 23, 2021
DOI:
10.4236/ojbm.2021.94101
261
Downloads
1,491
Views
Citations
Modeling Customer Reactions to Congestion in Competitive Service Facilities
(Articles)
Mohammad Saidi-Mehrabad
,
Ebrahim Teimory
,
Ali Pahlavani
Journal of Service Science and Management
Vol.3 No.2
,June 29, 2010
DOI:
10.4236/jssm.2010.32024
5,577
Downloads
9,906
Views
Citations
Supply Chain Financial Transshipment Strategy When Customers Switching
(Articles)
Sijia Chen
,
Zhenzhong Guan
,
Xiaoli Li
Journal of Mathematical Finance
Vol.12 No.1
,February 22, 2022
DOI:
10.4236/jmf.2022.121014
168
Downloads
674
Views
Citations
When Reaching Our Potential Predicts Low Values: A Longitudinal Study about Performance and Organizational Values at Call Centres
(Articles)
Danilo Garcia
,
Trevor Archer
Journal of Service Science and Management
Vol.5 No.4
,December 26, 2012
DOI:
10.4236/jssm.2012.54037
4,857
Downloads
7,238
Views
Citations
The Influence of Social Comparison on Job Performance
(Articles)
Liangtie Dai
,
Rui Xiao
Open Journal of Social Sciences
Vol.4 No.7
,July 21, 2016
DOI:
10.4236/jss.2016.47024
2,042
Downloads
5,449
Views
Citations
Lecturer Turnover and Its Effect on the Performance of Students: A Case Study of Accra Polytechnic
(Articles)
H. Hammond
,
F. Kutsanedzie
Open Access Library Journal
Vol.2 No.11
,November 25, 2015
DOI:
10.4236/oalib.1101933
1,326
Downloads
2,696
Views
Citations
Benefit Model of Knowledge Sharing Behavior
(Articles)
Jianying Zhang
Open Journal of Social Sciences
Vol.5 No.8
,August 14, 2017
DOI:
10.4236/jss.2017.58013
1,308
Downloads
4,206
Views
Citations
Unethical Pro-Organizational Behavior: Concept, Measurement and Empirical Research
(Articles)
Yaozhong Liu
,
Caibao Qiu
Journal of Human Resource and Sustainability Studies
Vol.3 No.3
,September 28, 2015
DOI:
10.4236/jhrss.2015.33020
7,470
Downloads
11,843
Views
Citations
Does the Regional Sense of Social Fairness Really Narrow the Executive-Employee Pay Gap?
(Articles)
Ting Guo
Modern Economy
Vol.10 No.6
,June 28, 2019
DOI:
10.4236/me.2019.106103
656
Downloads
1,342
Views
Citations
The Effect of Work Life Balance and Compensation on Employee Performance through Employee Engagement as Intervening Variable (Study on Married Women Employees That Have Children in the Production Section of PT Sukuntex Spinning)
(Articles)
Aulia Maharani Arianti
,
Widayanto Soekemi
,
Reni Shinta Dewi
Journal of Human Resource and Sustainability Studies
Vol.10 No.4
,November 17, 2022
DOI:
10.4236/jhrss.2022.104041
427
Downloads
2,568
Views
Citations
The Effect of Employee Engagement on Employee Performance in Ghana’s MSMEs Sector during COVID-19: The Moderating Role of Job Resources
(Articles)
Daniel Nkansah
,
Raymond Gyimah
,
Daniel Agyemfour-Agyemang Sarpong
,
James Kwasi Annan
Open Journal of Business and Management
Vol.11 No.1
,January 16, 2023
DOI:
10.4236/ojbm.2023.111007
437
Downloads
2,664
Views
Citations
Relationship between Motivation and Job Performance at the University of Mines and Technology, Tarkwa, Ghana: Leadership Lessons
(Articles)
Anthony Afful-Broni
Creative Education
Vol.3 No.3
,June 18, 2012
DOI:
10.4236/ce.2012.33049
26,181
Downloads
52,212
Views
Citations
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