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Volume 6, Number 1, March 2013 (Special Issue on )
Cover Page, Table of Contents and Others: PDF (size: 4438KB)
The Impact of Tourism Revenue on the Local Communities’ Livelihood: A Case Study of Ngorongoro Conservation Area, Tanzania
Asantael Williams Melita, Samuel Mendlinger
Abstract | References Full-Text HTML Pub. Date: March 29, 2013
DOI: 10.4236/jssm.2013.61012 5,630 Downloads 9,855 Views Citations
From Theory to Practice—When and How to Implement Service Value Agreement
Merat Ziyarazavi, Christer Magnusson
Abstract | References Full-Text HTML XML Pub. Date: March 28, 2013
DOI: 10.4236/jssm.2013.61013 3,334 Downloads 5,752 Views Citations
Fighting Against Obesity and Overweight: Approach to Design a New Service in Nutrition Education
Marisela Rodriguez, Daniela Charvel
Abstract | References Full-Text HTML Pub. Date: March 25, 2013
DOI: 10.4236/jssm.2013.61011 5,001 Downloads 7,479 Views Citations
The Mediating Role of Customer Trust on Customer Loyalty
Nha Nguyen, André Leclerc, Gaston LeBlanc
DOI: 10.4236/jssm.2013.61010 10,935 Downloads 20,080 Views Citations
An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations
Salah Alolayan, Saleem Hashmi, Bekir Yilbas, Hosny Hamdy
DOI: 10.4236/jssm.2013.61009 5,839 Downloads 9,567 Views Citations
Competitive Priorities and Competitive Advantage in Jordanian Manufacturing
Abdulkareem S. Awwad, Adel A. Al Khattab, John R. Anchor
Abstract | References Full-Text HTML XML Pub. Date: March 25, 2013
DOI: 10.4236/jssm.2013.61008 32,867 Downloads 44,215 Views Citations
Measuring Service Value Based on Service Semantics
Chao Ma, Zhongjie Wang, Xiaofei Xu, Qian Wu
DOI: 10.4236/jssm.2013.61007 4,324 Downloads 6,482 Views Citations
The Customer Satisfaction Research of 7-ELEVEn Stores in Hong Kong
Yongmei Xu, Xiaowen Ye, Fan Zhang
DOI: 10.4236/jssm.2013.61006 9,887 Downloads 16,760 Views Citations
Capital Budgeting Techniques Used by Small Manufacturing Companies
Maruf Hasan
Abstract | References Full-Text HTML XML Pub. Date: March 21, 2013
DOI: 10.4236/jssm.2013.61005 10,787 Downloads 17,264 Views Citations
A Study of Australian Business Excellence Award Winners
Maruf Hasan, Hanisah Hannifah
Abstract | References Full-Text HTML Pub. Date: March 21, 2013
DOI: 10.4236/jssm.2013.61004 5,745 Downloads 8,944 Views Citations
Comparative Study of Functions Affecting the Behavioral Patterns of Tourists in Iran and America’s Tourism Marketing Plan Utilizing SWOT Model
Issa Ebrahimzadeh, Monir Yari
DOI: 10.4236/jssm.2013.61003 4,823 Downloads 7,586 Views Citations
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic
Minh Chau Doan, Kunio Shirahada, Michitaka Kosaka
DOI: 10.4236/jssm.2013.61002 4,533 Downloads 7,376 Views Citations
Product-Customization and Payment Policy with Postponement Strategy
Jian-Qiang Luo
DOI: 10.4236/jssm.2013.61001 4,427 Downloads 6,989 Views Citations
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