Volume 2, Number 4, December 2009 (Special Issue on )

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The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective ()

Gaurav K. Agrawal, Daniel Berg

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24052  8,116 Downloads  13,776 Views   Citations
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Grey Incidence Relation Analysis and Granger Causality Tests of the Income Level and Economic Growth – Case Study on Gansu Province, China ()

Bing XUE, Xingpeng CHEN, Weiwei ZHANG, Jing WANG, Xiaojia GUO, Yong GENG

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24051  4,410 Downloads  7,586 Views   Citations
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A Study of the Joint Advertising Channels ()

Ming LEI, Shuguang SUN, Dan YANG

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24050  5,400 Downloads  9,017 Views   Citations
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Gender Differences in Satisfaction with the Type of Work University Employees Do: Evidence from the University of Botswana ()

Thabo T. Fako, Stoffel R. T. Moeng, Ntonghanwah Forcheh

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24049  5,682 Downloads  10,122 Views   Citations
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A Personalized Recommendation Algorithm Based on Associative Sets ()

Guorui JIANG, Hai QING, Tiyun HUANG

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24048  4,667 Downloads  8,128 Views   Citations
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Study on Option Price Model of the Transaction of Information Commodities ()

Changping HU, Xianjun QI

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24047  4,643 Downloads  7,563 Views   Citations
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Knowledge Innovative Organization: The Effect of Constant Organization Renewal ()

Abu Saleh Md. Sohel-Uz-Zaman, Umana Anjalin

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24046  4,982 Downloads  8,899 Views   Citations
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Informal Financing of Small – Medium Enterprise Sector: The Case of Greece ()

Panagiotis Petrakis, Konstantinos Eleftheriou

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24045  6,049 Downloads  11,065 Views   Citations
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Revenue and Duration of Oral Auction ()

Junmin SHI, Ai-Chih CHANG

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24044  4,657 Downloads  8,150 Views   Citations
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A Projection Clustering Technique Based on Projection ()

Xiyu LIU, Xinjiang XIE, Wenping WANG

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24043  4,730 Downloads  7,776 Views   Citations
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Problems Facing Small and Medium Size Contractors in Swaziland ()

Wellington Didibhuku Thwala, Mpendulo Mvubu

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24042  9,561 Downloads  19,110 Views   Citations
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The Transmission of Pricing Information of Dually-Listed between Hong Kong and New York Stock Exchange ()

Shuangfei LI, Shou CHEN

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24041  4,490 Downloads  7,762 Views   Citations
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Narrating National Geo Information Infrastructures: Balancing Infrastructure and Innovation ()

Henk Koerten, Marcel Veenswijk

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24040  5,203 Downloads  8,719 Views   Citations
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The Dynamic Multi-Task Supply Chain Principal-Agent Analysis ()

Shanliang LI, Chunhua WANG, Daoli ZHU

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24039  4,214 Downloads  7,849 Views   Citations
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Combining Personal Ontology and Collaborative Filtering to Design a Document Recommendation System ()

Deng-Neng CHEN, Yao-Chun CHIANG

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24038  4,929 Downloads  8,670 Views   Citations
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Towards a More Business-Oriented Definition of Corporate Social Responsibility: Discussing the Core Controversies of a Well-Established Concept ()

Matthias S. Fifka

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24037  9,086 Downloads  17,169 Views   Citations
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Flight Attendants’ Emotional Labor and Exhaustion in the Taiwanese Airline Industry ()

Cheng-Ping CHANG, Ju-Mei CHIU

Journal of Service Science and Management Vol.2 No.4,  December 15, 2009

DOI: 10.4236/jssm.2009.24036  10,175 Downloads  19,198 Views   Citations
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How to React to the Subprime Crisis? - The Impact of an Interest Rate Freeze on Residential Mortgage Backed ()

Julia Hein, Thomas Weber

Journal of Service Science and Management Vol.2 No.4,  December 14, 2009

DOI: 10.4236/jssm.2009.24035  8,186 Downloads  13,839 Views   Citations
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Dalian High-Tech SMEs Growth Evaluation Based on Catastrophe and Principal Component Projection Method ()

Lin LI, Pengfei ZHOU, Zhenghe LI

Journal of Service Science and Management Vol.2 No.4,  December 14, 2009

DOI: 10.4236/jssm.2009.24034  4,776 Downloads  8,075 Views   Citations
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The Research on the Appraisal of Market Opportunity Based on AHP ()

Donghong YANG, Yujie TAN, Yanbin SUN

Journal of Service Science and Management Vol.2 No.4,  December 14, 2009

DOI: 10.4236/jssm.2009.24033  4,372 Downloads  7,468 Views   Citations
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The Exploration of Implementation of Emissions Trading System in China ()

Min HU

Journal of Service Science and Management Vol.2 No.4,  December 14, 2009

DOI: 10.4236/jssm.2009.24032  8,019 Downloads  11,450 Views   Citations
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Periodicity of Cycle Time in a U-Shaped Production Line with Heterogeneous Workers under Carousel Allocation ()

Mikihiko Hiraiwa, Koichi Nakade

Journal of Service Science and Management Vol.2 No.4,  December 14, 2009

DOI: 10.4236/jssm.2009.24031  5,334 Downloads  8,936 Views   Citations
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Service System Decoupling for Mass Customization: A Case Study in Catering Services ()

Jue CHEN, Yunhong HAO

Journal of Service Science and Management Vol.2 No.4,  December 14, 2009

DOI: 10.4236/jssm.2009.24030  7,415 Downloads  12,876 Views   Citations
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Culture and Organizational Improvisation in UK Financial Services ()

Stephen A. Leybourne

Journal of Service Science and Management Vol.2 No.4,  December 14, 2009

DOI: 10.4236/jssm.2009.24029  8,439 Downloads  14,209 Views   Citations
This article belongs to the Special Issue on