has been cited by the following article(s):
[1]
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Negative Online Reviews and Manager Response: Applying Expectancy Disconfirmation Theory in a CMC Context
Communication Reports,
2023
DOI:10.1080/08934215.2022.2154815
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[2]
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Negative Online Reviews and Manager Response: Applying Expectancy Disconfirmation Theory in a CMC Context
Communication Reports,
2022
DOI:10.1080/08934215.2022.2154815
|
|
|