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ISSN
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The Mediating Role of Customer Trust on Customer Loyalty
(Articles)
Nha Nguyen
,
André Leclerc
,
Gaston LeBlanc
Journal of Service Science and Management
Vol.6 No.1
,March 25, 2013
DOI:
10.4236/jssm.2013.61010
22,879
Downloads
35,902
Views
Citations
Uncovering Executive Prioritization: Evaluating Customer Value Propositions with the Pairwise Comparison Method
(Articles)
Mika Yrjölä
Journal of Service Science and Management
Vol.8 No.1
,January 21, 2015
DOI:
10.4236/jssm.2015.81001
4,247
Downloads
6,265
Views
Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,683
Downloads
10,350
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
2,012
Downloads
4,231
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,103
Downloads
11,453
Views
Citations
Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory
(Articles)
Yan Huang
,
Feiyan Liu
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72044
990
Downloads
2,315
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
931
Downloads
2,379
Views
Citations
C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study
(Articles)
Zhong Liang
,
Yin Jin
,
Maria Santos
Open Journal of Social Sciences
Vol.7 No.10
,October 17, 2019
DOI:
10.4236/jss.2019.710006
455
Downloads
1,433
Views
Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review
(Articles)
Christine Mayende
,
Fredrick Mzee Awuor
,
Ben Namande
Technology and Investment
Vol.12 No.4
,November 12, 2021
DOI:
10.4236/ti.2021.124013
425
Downloads
2,376
Views
Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
,December 16, 2021
DOI:
10.4236/oalib.1108170
105
Downloads
720
Views
Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
,March 9, 2022
DOI:
10.4236/ojbm.2022.102040
1,737
Downloads
10,949
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
,August 29, 2023
DOI:
10.4236/jssm.2023.164026
153
Downloads
716
Views
Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers?
(Articles)
Mabel Birungi Komunda
,
Aihie Osarenkhoe
Journal of Service Science and Management
Vol.16 No.6
,November 24, 2023
DOI:
10.4236/jssm.2023.166036
78
Downloads
341
Views
Citations
A Network Intrusion Detection Model Based on Immune Multi-Agent
(Articles)
Nian LIU
,
Sunjun LIU
,
Rui LI
,
Yong LIU
Int'l J. of Communications, Network and System Sciences
Vol.2 No.6
,September 22, 2009
DOI:
10.4236/ijcns.2009.26063
5,765
Downloads
10,125
Views
Citations
A Reputation-Based Multi-Agent Model for Network Resource Selection
(Articles)
Junfeng TIAN
,
Juan LI
,
Lidan YANG
Int'l J. of Communications, Network and System Sciences
Vol.2 No.8
,November 17, 2009
DOI:
10.4236/ijcns.2009.28089
4,674
Downloads
8,165
Views
Citations
Hierarchical Resource Load Balancing Based on Multi-Agent in ServiceBSP Model
(Articles)
Bin CHENG
,
Yan JIANG
,
Weiqin TONG
Int'l J. of Communications, Network and System Sciences
Vol.3 No.1
,January 20, 2010
DOI:
10.4236/ijcns.2010.31008
5,389
Downloads
9,145
Views
Citations
Sensing Semantics of RSS Feeds by Fuzzy Matchmaking
(Articles)
M.W. Yuan
,
P. Jiang
,
J. Zhu
,
X.N. Wang
Intelligent Information Management
Vol.2 No.2
,March 16, 2010
DOI:
10.4236/iim.2010.22014
7,222
Downloads
11,059
Views
Citations
Stability analysis of primary emulsion using a new emulsifying agent gum odina
(Articles)
Amalesh Samanta
,
Durbadal Ojha
,
Biswajit Mukherjee
Natural Science
Vol.2 No.5
,June 2, 2010
DOI:
10.4236/ns.2010.25062
11,111
Downloads
22,863
Views
Citations
Consensus of a Kind of Dynamical Agents in Network with Time Delays
(Articles)
Hongwang Yu
,
Baoshan Zhang
Int'l J. of Communications, Network and System Sciences
Vol.3 No.11
,November 23, 2010
DOI:
10.4236/ijcns.2011.311121
4,298
Downloads
7,629
Views
Citations
A Self-Optimization of the Dynamic Resource Management Based on the Cognitive Radio
(Articles)
Jamal Raiyn
Wireless Engineering and Technology
Vol.2 No.2
,April 1, 2011
DOI:
10.4236/wet.2011.22012
5,386
Downloads
9,677
Views
Citations
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