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Florián Castillo, O. R., Torres, B. S., Moscol, A. M., & Ñontol Rodas, A. G. (2022). Strategic Management for Service Quality in an SME of the Commercial Sector. In Proceedings of the LACCEI International Multi-Conference for Engineering, Education and Technology. Exponential Technologies and Global Challenges: Moving toward a New Culture of Entrepreneurship and Innovation for Sustainable Development.
https://doi.org/10.18687/LEIRD2022.1.1.54
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