TITLE:
Moderating Effect of Work-Family Conflict on the Relationship between Perceived Organizational Support and Job and Life Satisfaction: A Study during the COVID-19 Pandemic
AUTHORS:
Cristina de Sousa, João Viseu, Patrícia Vincent, Helena Vinagre, Fernando Acabado Romana, João Pissarra, João Ferreira, Carlos Guillen Gestoso
KEYWORDS:
Work-Family Conflict, Perceived Organizational Support, Job Satisfaction, Life Satisfaction
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.13 No.11,
November
21,
2023
ABSTRACT: The constant changes observed
in the work context resulting from the COVID-19 pandemic
brought new challenges to organizations and workers. This study examined the
moderating effect of work-family conflict on the relationship between perceived
organizational support, job satisfaction, and life satisfaction. The collected
sample comprised 476 Portuguese workers, of whom 223 were females (46.8%), and
253 were males (53.2%). Data were collected via a questionnaire composed of self-report measures and a sociodemographic
questionnaire. The findings demonstrated a significant positive association
between perceived organizational support and employees’ satisfaction
with work and life. Furthermore, the statistical analysis revealed that
work-family conflict moderated the relationship between perceived
organizational support and satisfaction with work and life. These results
indicate that organizations seeking to enhance employee satisfaction in the
workplace should create an environment that promotes benefits for the
work-family interface (e.g., family-friend policies), facilitating the conciliation
of professional and family roles. It is crucial to develop and make such
resources available to employees.