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Yusr, M. M., Sanuri, S., Mokhtar, M., Othman, A. R., & Sulaiman, Y. (2017). Does Interaction between TQM Practices and Knowledge Management Processes Enhance the Innovation Performance? International Journal of Quality & Reliability Management, 34, 955-974.
https://doi.org/10.1108/IJQRM-09-2014-0138

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