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Chiang, T.A., Che, Z.H., Huang, Y.L. and Tsai, C.Y. (2022) Using an Ontology-Based Neural Network and Dea to Discover Deficiencies of Hotel Services. International Journal on Semantic Web and Information Systems (IJSWIS), 18, 1-19.
https://doi.org/10.4018/IJSWIS.306748

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