TITLE:
Knowledge Management Infrastructure in Organisational Knowledge Management Processes—A Case of Aquantuo LLC
AUTHORS:
Roland Yaw Kudozia, Carolyn Elizabeth Kudozia, Daniel Owusu-Donkor
KEYWORDS:
Case Study, Knowledge Management (KM) Infrastructure, Knowledge Management (KM) Process, KM Infrastructure-Sharing
JOURNAL NAME:
Open Journal of Business and Management,
Vol.11 No.3,
May
31,
2023
ABSTRACT: The study uses Aquantuo LLC as a single case study to
understand the relationship between Knowledge Management (KM) Infrastructure and
Knowledge Management (KM) Processes. This included finding the components of the
KM Infrastructure, the effects of KM Infrastructure on its KM Process, factors that
influence the decision to acquire its KM Infrastructure, and the effects of KM Infrastructure-Sharing in Aquantuo. The paper followed
a quantitative research procedure for the design and analysis of the questionnaire.
The findings indicated that Aquantuo’s KM Infrastructure consisted of technical
and social aspects and that the technical aspect of the KM infrastructure had more impact on Aquantuo’s operations than the social KM infrastructure.
It was noted from the findings that KM Infrastructure positively facilitated KM
Processes. The findings further showed that KMI acquisition in Aquantuo is most
impacted by cost compared to organisation goals and competition, among other factors.
Finally, the findings indicated that impacts on its operations determined Aquantuo’s
willingness to share its KM Infrastructure.