TITLE:
A Study on SaaS ERP Continuous Use Intention of Fresh Food Distribution SME
AUTHORS:
Jiayu Chi, Quanqiang Ou, Mohan Wang
KEYWORDS:
Dynamic Competitive Advantage, Dynamic Capabilities, Micro-Innovation, Information Technology
JOURNAL NAME:
iBusiness,
Vol.15 No.2,
May
8,
2023
ABSTRACT: As an important way to realize informatization, SaaS
ERP has attracted more and more attention of enterprises. However, most of the
existing research on SaaS ERP is focused on the discussion of issues related to
the adoption of SaaS ERP, and there is still a lack of research on the
intention to continue using SaaS ERP. This paper studies the factors that
decide the SaaS ERP continuous use intention of small and medium-sized fresh
food distribution enterprises. The results indicate perceived ease of use and
perceived usefulness of SaaS ERP have a significant positive impact on their
satisfaction with the application of SaaS ERP; Satisfaction and
Top-management’s support have a significant positive impact on enterprises’ intention
to continue using SaaS ERP; However, the security has no significant impact on
enterprises’ satisfaction; External cooperation pressure and external
competition pressure have no significant impact on SaaS ERP continuous use
intention.