TITLE:
The Effect of Supply Chain Integration on Achieving Competitive Advantage in Service Industry
AUTHORS:
Ahmed Al-Kamel, Ghassan Al-Masbhi, Jie Chen
KEYWORDS:
Supply Chain Integration, Enterprise Competitive Advantage, Service Industry
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.9 No.9,
September
26,
2021
ABSTRACT: With the progress of social technology and the economy and the development
of globalization, supply chain management has become the most important means
to help enterprises obtain competitive advantages. This paper takes the impact
of supply chain integration on enterprise competitive advantage as the research
object. Therefore, the author combs the research literature of supply chain
integration and enterprise competitive advantage and refers to other scholars’ composition mechanisms of enterprise
competitive advantage. At the same time, the author conducted research on the
service industry and constructs the supply chain integration enterprise
competitive advantage model, based on the literature review and interview
analysis results. The author puts forward a series of research hypotheses to
test the correlation between the variables in the competitive advantage model.
According to the research hypothesis and the characteristics of the service
industry, the paper designs a questionnaire and carries on the research, uses
statistical software to analyze the data of 133 valid samples, and verifies the
feasibility of applying the model to the establishment of the service industry.
The test results show that the competitive advantage model is valid for service
industry. This study verifies the feasibility of applying the enterprise
competitive advantage model to the service industry, which has certain
reference value for enhancing the competitive advantage of the service
industry.