Ro, H. and Olson, E.D. (2014) The Effects of Social Justice and Stigma-Consciousness on Gay Customers’ Service Recovery Evaluation. Journal of Business Research, 67, 1162-1169. - References

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Ro, H. and Olson, E.D. (2014) The Effects of Social Justice and Stigma-Consciousness on Gay Customers’ Service Recovery Evaluation. Journal of Business Research, 67, 1162-1169.
https://doi.org/10.1016/j.jbusres.2013.05.006

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