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Davenport, E., Dibben, M., Friedman, B., Marsh, S., Rosenbaum, H., & Thimbleby, H. (2000).
Non-Contractual Trust, Design, and Human and Computer Interactions. In Proceedings CHI’
00 Extended Abstracts on Human Factors in Computing Systems (pp. 239-240).
The Hague, The Netherlands: ACM.
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