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Anckar, B. and D’Incau, D. (2002) Value-Added Services in Mobile Commerce: An Analytical Framework and Empirical Findings from a National Consumer Survey. Proceedings of the 35th Hawaii International Conference on System Sciences, Hawaii, 7-10 January 2002, 1087-1096.
http://dx.doi.org/10.1109/HICSS.2002.994012

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