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Olsson, H.H. and Bosch, J. (2015) Towards Continuous Customer Validation: A Conceptual Model for Combining Qualitative Customer Feedback with Quantitative Customer Observation. LNBIP 210, International Conference of Software Business, Braga, 10-12 June 2015, 154-166.
https://doi.org/10.1007/978-3-319-19593-3_13

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