Srinivasan, S.S., Andersona, R. and Ponnavolub, K. (2002) Customer Loyalty in E-Commerce: An Exploration of Its Antecedents and Consequences. Journal of Retailing, 78, 41-50.http://dx.doi.org/10.1016/S0022-4359(01)00065-3
has been cited by the following article:
Related Articles: