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[1]
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Turnitin Results
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2022 |
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[2]
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A structural model of customer relationship management (CRM) strategies, rapport, and learner intentions in lifelong education
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2019 |
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[3]
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Model for Predicting Call Recording at a Contact Center
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2017 |
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[4]
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DESIGNING E-CRM SYSTEM FOR BANKING INDUSTRY BASED ON WEB 2.0 TECHNOLOGY: A PROPOSAL
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2016 |
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[5]
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EFFECT OF MARKETING MIX OF SERVICE AND QUALITY OF SERVICE TO COSTUMER'S LOYALTY
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International Journal of Economics, Commerce and Management,
2016 |
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[6]
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Effect Of Marketing Mix Of Services and Quality Of Services to Customer's Loyalty (Case Study Of PT. Bank Perkreditan Rakyat Pekanbaru City, Indonesia
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International Journal of Commerce …,
2016 |
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[7]
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Function-Oriented Business Process Improvement Framework for Customer Relationship Management Section in Large Scale Organization
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International Journal of Knowledge Engineering,
2015 |
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[8]
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EFFECTS OF DECISION STYLE ON CRM SYSTEM UTILIZATION
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2014 |
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[9]
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RANCANG BANGUN E-CRM PADA PERBANKAN BERBASIS WEB 2.0 (Studi Kasus Bank NTT)
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NULL
2014 |
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[10]
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Adoption of Customer Relationship Management in the Service Sector and Its Impact on Performance
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Journal of Relationship Marketing,
2013 |
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[11]
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CUSTOMER RETENTION IN TELECOM: A CHALLENGE AHEAD
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International Journal of Entrepreneurship & Business Environment Perspectives,
2013 |
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[12]
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Flexibility Point of Customer Relationship Management System based on User Perspective
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International Journal of Computer Applications,
2013 |
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[13]
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POOR 'CUSTOMER SERVICE'AND ITS REPERCUSSION IN BIHAR TELECOM SECTOR
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International Journal of Trade & Global Business Perspectives,
2013 |
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[14]
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CUSTOMER RELATIONSHIP MANAGEMENT IN BIHAR TELECOM SECTOR
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International Journal of Organizational Behaviour & Management Perspectives,
2013 |
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[15]
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POOR'CUSTOMER SERVICE'AND ITS REPERCUSSION IN BIHAR TELECOM SECTOR
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International Journal of Trade & Global Business Perspectives,
2013 |
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[16]
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Towards the selection of future 4G mobile service provider from customers' perspective
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2012 International Joint Conference on Computer Science and Software Engineering (JCSSE),
2012 |
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[17]
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Design and Implementation of Customer Relationship Management System Based on Structured Object-Oriented Methodology
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Information Technology, Computer Engineering and Management Sciences (ICM), 2011 International Conference on. IEEE,
2011 |
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[18]
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The Perception of Customer Relationship Management Adoption: Case of Mobile Companies in Saudi Arabia
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2011 |
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[19]
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The perception of customer relationship management adoption case of mobile companies in Saudi Arabia
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2011 |
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