Research Process for Selecting a Theoretical Framework and Bibliometric Analysis of a Theme: Illustration for the Management of Customer Service in a Bank

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Modern Economy

ISSN Print: 2152-7245
ISSN Online: 2152-7261
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E-mail: me@scirp.org

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"Research Process for Selecting a Theoretical Framework and Bibliometric Analysis of a Theme: Illustration for the Management of Customer Service in a Bank"
written by Leonardo Ensslin, Ademar Dutra, Sandra Rolim Ensslin, Leonardo Correa Chaves, Vinicius Dezem,
published by Modern Economy, Vol.6 No.6, 2015

has been cited by the following article(s):

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[18]	Performance Evaluation of Technology Park Implementation Phase through Multicriteria Methodology for Constructivist Decision Aid (MCDA-C) Modern Economy, 2016 DOI:10.4236/me.2016.714148

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