Technology-Based Service Encounter—A Study of the Use of E-Mail as a Booking Tool in Hotels

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ISSN Print: 1940-9893
ISSN Online: 1940-9907
www.scirp.org/journal/jssm
E-mail: jssm@scirp.org

"Technology-Based Service Encounter—A Study of the Use of E-Mail as a Booking Tool in Hotels"
written by Aihie Osarenkhoe, Jotham Mbiito Byarugaba, Mabel Komunda Birungi, Abednego Feehi Okoe, Az-Eddine Bennani,
published by Journal of Service Science and Management, Vol.7 No.6, 2014

has been cited by the following article(s):

[1]	EVALUATE THE ELECTRONIC SERVICE DELIVERY AND PERFORMANCE OF SELECTED THREE-STAR HOTELS USING SERVQUAL
	… International Journal of Social Science and …, 2022

[2]	A Study of the Relationship between Social Cognitive Factors and Career Choice Satisfaction in the Technology Career Path: A Gendered Perspective
	2019

[3]	Refine the Services by Touching the Customer Senses Sensorial Marketing Strategy for Hospitality Industry
	International Journal of Interdisciplinary and Multidisciplinary Studies (IJIMS), 2015

[4]	探討研討會投稿系統之使用者滿意度與組織形象: 以科技為基礎的服務接觸與資訊系統相關品質
	成功大學工業與資訊管理學系碩士在職專班學位論文, 2015

[5]	A Study on the Concept Dimension and Measurement of Service Contact
	Interactions, 2007

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