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[1]
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Pengaruh Islamic Marketing Mix, Service Quality dan Customer Value terhadap Kepuasan Nasabah Bank Syariah Indonesia
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… Education Social Laa …,
2023 |
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[2]
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Waiting lines management and customer satisfaction in commercial banks in Erbil
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2022 |
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[3]
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Influence Of Relationship and Quality of Service on Customer Trust and The Impact On Customer Loyalty
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International Journal of Artificial …,
2022 |
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[4]
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แบบ จำลอง สม การ โครงสร้าง ผล กระทบ ของ คุณภาพ การ บริการ ด้าน โล จิ สติ ก ส์ ที่ ส่ง ผล ต่อ ความ พึง พอใจ ความ ไว้ วางใจ และ ความ จงรักภักดี ของ ลูกค้า ธุรกิจ อีคอมเมิร์ซ
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Kasetsart Applied Business …,
2022 |
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[5]
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PENGARUH CUSTOMER EXPERIENCE QUALITY, RELATIONSHIP VALUE, DAN SERVICE QUALITY TERHADAP CUSTOMER LOYALTY DENGAN RELATIONSHIP …
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Diponegoro Journal of …,
2022 |
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[6]
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PENGARUH KUALITAS PELAYANAN, KEPUASAN PELANGGAN, CITRA PERUSAHAAN TERHADAP LOYALITAS PELANGGAN PADA PT. SUAR NUSA JAYA …
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VALUES,
2021 |
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[7]
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Pengaruh Brand Image, Harga, dan Kualitas Pelayanan Terhadap Keputusan Pembelian Buku di Toko Gramedia Kota Surakarta
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2021 |
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[8]
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Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Pada Kedai Kopi Di Surakarta
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2021 |
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[9]
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KEPUASAN PELANGGAN SEBAGAI MEDIASI HUBUNGAN ANTARA KEPERCAYAAN PELANGGAN DENGAN LOYALITAS PELANGGAN
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2021 |
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[10]
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ANTESEDEN DAN KONSEKUENSI MANAJEMEN HUBUNGAN PELANGGAN DALAM INDUSTRI RUMAH SAKIT
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Jurnal Bisnis dan Kewirausahaan,
2021 |
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[11]
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The Effects of Trust and Service Quality on Customer Loyalty of Islamic Banks Moderated By Religiosity (A Study of Islamic Bank Customers in Jakarta)
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Budapest International Research …,
2021 |
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[12]
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관광 O2O 서비스의 경험적 가치가 관계의 질과 향후 행동의도에 미치는 영향
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호텔관광연구,
2021 |
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[13]
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A service recovery model for the mobile internet service provider industry
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2021 |
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[14]
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To continue or not to continue: a structural analysis of antecedents of mobile payment systems in India
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2021 |
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[15]
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CONSUMER LOYALTY ON GREEN PRODUCT BASED ON COMMITMENT-TRUST THEORY
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2021 |
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[16]
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Determinan Kepuasan Pelanggan dan Implikasinya pada Loyalitas Pelanggan
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2021 |
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[17]
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Pengaruh Kualitas Pelayanan, Kualitas Kerelasian, dan Promosi terhadap Kepuasan Nasabah Prioritas Bank Mandiri KC Banjarmasin
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2021 |
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[18]
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the Influence of the Self-Service Technology, Service Quality, and E-Relationship Quality on E-Loyalty
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Journal of Interactive Marketing,
2021 |
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[19]
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Factors affecting individual customer satisfaction with the service quality of Vietnamese banks
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International Journal of …,
2021 |
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[20]
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Service quality, mediation effect of customer satisfaction, customer loyalty, and moderating role of interpersonal relationship: Case of four-star hotels in Kuala …
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Asian Journal of Economics, Business …,
2020 |
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[21]
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The Impact of Marketing Acts in Facebook on Satisfaction of Sports Products Customers
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2020 |
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[22]
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스포츠 이벤트 품질이 참가자의 관계품질에 미치는 영향
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2020 |
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[23]
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الخدمات المصرفية عبر شبكة الأنترنت وتأثيرها في القيمة المدركة للزبون
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2020 |
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[24]
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Service quality, mediation effect of customer satisfaction, customer loyalty, and moderating role of interpersonal relationship: Case of four-star hotels in Kuala Lumpur …
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2020 |
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[25]
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Design of online shopping improvement pattern by using ISM model
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Modiriat-e …,
2020 |
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[26]
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The Impact of Facebook Marketing on Sport Products A Customer Satisfaction View
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Journal of Interdisciplinary …,
2020 |
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[27]
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PENGARUH DIMENSI KUALITAS PELAYANAN JASA TERHADAP KEPUASAN PELANGGAN PT. APJ
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Jurnal Ilmiah Manajemen Bisnis,
2020 |
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[28]
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Repurchase intention: the effect of similarity and client knowledge
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2020 |
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[29]
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ANTESEDEN OF PATIENT RE-INTENTION BEHAVIORALTO HOSPITAL IN BANGLI GENERAL HOSPITAL
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2020 |
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[30]
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The Role Of Social Media Marketing Activities On Customer Satisfaction
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2020 |
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[31]
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LA CALIDAD DE SERVICIO Y NIVEL DE SATISFACCIÓN DE LOS PACIENTES DE “DIBUJANDO SONRISAS EIRL” 2018
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2019 |
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[32]
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What Drives Experiential Sharing Intentions Towards Motorcycle Touring? The Case of Taiwan
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2019 |
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[33]
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Determinants Of Customer Orentation Of Frontline Employees (Tellers) On Customer Satisfaction The Case Of Commercial Bank Of Ethiopia
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2019 |
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[34]
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İlişkisel Pazarlama Perspektifinden Hastaların Davranışsal Niyet Öncülleri: Kavramsal Bir Model Önerisi
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Gümü?hane üniversitesi Sa?l?k Bilimleri Dergisi,
2019 |
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[35]
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Pengaruh Kualitas Layanan, Religiusitas, Kedekatan Hubungan Dan Kepercayaan Nasabah Terhadap Kepuasan Dan Loyalitas Nasabah Bank Jatim Syariah
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2019 |
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[36]
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ANALISIS KUALITAS LAYANAN, KUALITAS HUBUNGAN DAN KEPUASAN NASABAH TERHADAP NILAI NASABAH (STUDI KASUS PADA DEBITUR KREDIT …
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2019 |
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[37]
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Branding and its Effect on Consumer Loyalty to the selected Table Water Brands in Nigeria
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2019 |
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[38]
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What drives experiential loyalty towards the banks? The case of Islamic banks in Indonesia
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2019 |
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[39]
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ANALYTICAL HIERARCHY PROCESS APPROACH ON CONSUMER PURCHASE DECISION IN CHOOSING CHINESE RESTAURANT IN MANADO (CASE STUDY …
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2019 |
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[40]
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IMPACT OF RELATIONSHIP MARKETING ON CUSTOMER SATISFACTION AND RETENTION IN THE FAST-FOOD INDUSTRY IN MALI
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2019 |
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[41]
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Relationships between restaurant attachment, experiential relationship quality and experiential relationship intentions: The case of single friendly restaurants in …
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2019 |
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[42]
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Effect of Perceived Ease of Use, Service Quality, Price Fairness, and Trust on Go-Car User Satisfaction in Padang City
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2019 |
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[43]
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The Mediating Effect of Customer Satisfaction on Customer Loyalty: A Study of Islamic Banks in Indonesia
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2019 |
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[44]
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Pengaruh Kualitas Pelayanan, Kualitas Produk Dan Nilai Pelanggan Terhadap Kepuasan Pelanggan (Studi Kasus Pada Nasabah Bank Muamalat Cabang Pondok Indah)
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Thesis,
2019 |
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[45]
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재무설계 상담특성과 재무설계사 서비스품질이 재무설계 성과와 만족도에 미치는 영향 (Effects of Financial Planning Counseling Features and Financial Planners' …
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2019 |
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[46]
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DETERMINANTS OF CUSTOMER ORENTATION OF FRONTLINE EMPLOYEES (TELLERS) ON CUSTOMER SATISFACTION: THE CASE OF COMMERCIAL …
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2019 |
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[47]
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Customer satisfaction analysis based on service quality: case of local credit provider in Bali
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2019 |
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[48]
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Loyalitas Nasabah Bank Syariah:: Studi Atas Religitas, Kualitas Layanan, Trust Dan Loyalitas
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2019 |
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[49]
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Pengaruh Citra Merek, Kualitas Layanan, Dan Kualitas Hubungan Terhadap Loyalitas Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel …
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2019 |
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[50]
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Membangun Loyalitas Nasabah dengan Kualitas Pelayanan Serta Peran Kepuasan dan Kepercayaan sebagai Variabel Intervening (Studi Kasus Penyaluran …
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2018 |
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[51]
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The influence of service quality and customer trust toward customer loyalty: the role of customer satisfaction
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International Journal for Quality Research,
2018 |
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[52]
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Factor influencing customer's Loyalty towards Indonesian Graphic Design Company
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2018 |
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[53]
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THE POTENTIAL OF SOCIAL NETWORK MARKETING FOR SMALL AND MEDIUM ENTERPRISES IN FIJI
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2018 |
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[54]
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Investigating the Effective Factors on Formation of E-Loyalty through the Mediating Role of E-Commitment (The Case of E-Banking Industry in Iran)
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2018 |
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[55]
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Pengaruh Nilai Pelanggan, Kepuasan Nasabah, Kualitas Pelayanan Dan Relationship Marketing Terhadap Loyalitas Nasabah (Studi Kasus Pada Nasabah Bank Jabar Banten Syariah Kcp. Ciputat)
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Bachelor's thesis, Jakarta: Fakultas Ekonomi dan Bisnis UIN Syarif Hidayatullah Jakarta,
2018 |
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[56]
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What drives advocacy intentions? a case study of Mainland Chinese tourists to Taiwan
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2018 |
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[57]
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Indirect Effect on Trust on Customer Satisfaction and Customer Loyalty Relationship in Malaysian Airline Industry
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Journal of Economics and Business,
2018 |
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[58]
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Long live friendship? Relationships among friendship, trust and brand loyalty: a study of Starbucks
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2018 |
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[59]
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The Influence of Product Innovation and Service Quality to Buying Decision and the Impact to Repeat Buying at Progo Road Bandung
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Asian Journal of Technology Management,
2018 |
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[60]
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THE INFLUENCE OF SERVICE QUALITY AND CUSTOMER TRUST TOWARD CUSTOMER LOYALTY: THE ROLE OF CUSTOMER SATISFACTION.
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2018 |
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[61]
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TRANSPARENCY OF COOPERATIVE MANAGEMENT REPORT AS A PART OF SERVICE QUALITY IN IMPROVING MEMBERS’ SATISFACTION AND LOYALTY
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International Journal of Management and Commerce Innovations,
2018 |
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[62]
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PENGARUH KUALITAS LAYANAN TERHADAP CITRA INSTITUSI DAN KEPERCAYAAN MAHASISWA PADA PERGURUAN TINGGI SWASTA DI PROVINSI …
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2018 |
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[63]
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A path analysis of customer loyalty of homegrown coffee shops in Davao region
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2018 |
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[64]
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TRANSPARENCY OF COOPERATIVE MANAGEMENT REPORT AS A PART OF SERVICE QUALITY IN IMPROVING MEMBERS'SATISFACTION AND …
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2018 |
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[65]
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Pengaruh Kualitas Layanan, Kualitas Perguruan Tinggi dan Harga terhadap Kepuasan Alumni Perguruan Tinggi Kesehatan
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2018 |
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[66]
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Effect of commitment and customers' satisfaction on the relationship between service quality and customer retention in rural banks in Makassar, Indonesia
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Journal of Management Development,
2018 |
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[67]
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Influence Service Quality, Customer Relationship and Customer Satisfaction to Customer Loyalty: Case Study in Individual Customer PT. Prudential in 2016
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Saudi Journal of Business and Management Studies,
2018 |
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[68]
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PENINGKATAN KUALITAS PELAYANAN PEGAWAI ADMINISTRASI FAKULTAS X MELALUI PELATIHAN AKHLAK KERJA QUR'ANI BERBASIS MAQASID
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2018 |
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[69]
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İNTERNET BANKACILIĞI UYGULAMALARINDA İLİŞKİSEL KALİTE ALGISININ MÜŞTERİ SADAKATİNE OLAN ETKİSİ: Y KUŞAĞI ÜZERİNE BİR ARAŞTIRMA
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2018 |
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[70]
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Measuring internal brand equity in B2B service industries in Iran
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2018 |
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[71]
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بررسی عوامل مؤثر بر فرایند شکلگیری وفاداری الکترونیکی با نقش میانجی تعهد الکترونیکی (مورد مطالعه: صنعت بانکداری الکترونیکی در ایران)
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2018 |
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[72]
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PENGARUH NILAI PELANGGAN, KEPUASAN NASABAH, KUALITAS PELAYANAN DAN RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH
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2018 |
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[73]
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Pengaruh Kualitas Pelayanan, Citra Merek dan Kualitas Produk terhadap Loyalitas Konsumen melalui Kepuasan Konsumen
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2018 |
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[74]
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The Mediating Role of Customers' Satisfaction on the Effect of CRM on Long-Term Customers Loyalty in the Banking Sector in the Palestinian Territory
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2018 |
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[75]
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Relationships between technology attachment, experiential relationship quality, experiential risk and experiential sharing intentions in a smart hotel
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Journal of Hospitality and Tourism Management,
2018 |
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[76]
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Measuring Service Quality and its Effect on Customer Satisfaction and Loyalty: The Case of Vietjet Air.
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臺灣義守大學學位論文,
2017 |
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[77]
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The Effect of the Quality of Service And the Image of the Institution on the Values Received, the Satisfaction of And The Trust of College Students on Private Colleges in the Province of Gorontalo
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Journal of Humanities and Social Sciences,
2017 |
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[78]
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ASSESSMENT OF SERVICE QUALITY AND ITS IMPACT ON CUSTOMER SATISFACTION: THE CASE OF OROMIA INSURANCE SC
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2017 |
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[79]
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The Design Of ERP Connected Inside University To Face Globalization
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2017 |
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[80]
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Measuring Service Quality and its Effect on Customer Satisfaction and Loyalty: The Case of Vietjet Air
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2017 |
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[81]
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PENGARUH HARGA, CITRA MEREK, DAN KUALITAS PRODUK TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL …
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2017 |
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[82]
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The Effect of Health Service Quality and Brand Image on Patients Loyalty, With Patients Satisfaction as Mediating Variable (A Study in Vip Ward Of Prof. Dr R …
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2017 |
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[83]
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Do Loyalty Program in the Airline and Hotel Industries Affect Customer Satisfaction and Loyalty?
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2017 |
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[84]
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Determining predictors of customer loyalty in the South African retail banking industry
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2017 |
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[85]
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How the Loyalty of Expedition Business Can Be Formed Through Trust and Satisfaction
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2017 |
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[86]
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EFFECTS OF SERVICE QUALITY ON CUSTOMER SATISFACTION, TRUST, CUSTOMER LOYALTY AND WORD OF MOUTH: AN APPLICATION ON CARGO COMPANIES IN GÜMÜŞHANE1EFFECTS OF SERVICE QUALITY ON CUSTOMER SATISFACTION, TRUST, CUSTOMER LOYALTY AND WORD OF MOUTH: AN APPLICATION ON CARGO COMPANIES IN GÜMÜŞHANE
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Global Journal of Economics and Business Studies,
2017 |
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[87]
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A STUDY OF CUSTOMER SATISFACTION OF RESIDENTIAL BUILDINGS IN INDIA
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2017 |
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[88]
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CUSTOMER PARTICIPATION AND QUALITY OF SERVICE IN IMPROVING LOYALTY VISITORS IN TOURISM PARK
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2017 |
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[89]
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PENGARUH KUALITAS LAYANAN KESEHATAN DAN CITRA MEREK PADA LOYALITAS PASIEN, DENGAN KEPUASAN PASIEN SEBAGAI PEMEDIASI (STUDI DI …
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2017 |
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[90]
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VOLUME 1 Manajemen Strategi dan Bisnis, Manajemen Sumber Daya Manusia dan Organisasi
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2017 |
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[91]
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A Measure for Perceived Quality in Indian Banking Industry: Scale Development and Validation
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Pacific Business Review International,
2017 |
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[92]
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DEMOGRAFI NASABAH SEBAGAI VARIABEL MODERASI PENGARUH KEPUASAN, KEPERCAYAAN DAN KOMITMEN TERHADAP LOYALITAS PADA BANK DI SULAWESI TENGGARA
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2017 |
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[93]
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EFFECTS OF SERVICE QUALITY ON CUSTOMER SATISFACTION, TRUST, CUSTOMER LOYALTY AND WORD OF MOUTH: AN APPLICATION ON CARGO …
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Global Journal of Economics and Business Studies,
2017 |
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[94]
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Effects of service quality on customer satisfaction, trust, customer loyalty and word of mouth: an application on cargo companies in gümüşhane
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2017 |
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[95]
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Membangun Loyalitas Nasabah dengan Kualitas Pelayanan Serta Peran Kepuasan dan Kepercayaan sebagai Variabel Intervening (Studi Kasus Penyaluran Kredit USAha Rakyat di PT. Bank Rakyat Indonesia Unit Meruya Ilir Jakarta)
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Swot,
2017 |
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[96]
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PENGARUH HARGA, CITRA MEREK, DAN KUALITAS PRODUK TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI …
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2017 |
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[97]
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The Effect of the Quality of Service And the Image of the Institution on the Values Received, the Satisfaction of And The Trust of College Students on Private …
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2017 |
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[98]
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การ ตลาด เชิง ประสบการณ์ และ คุณภาพ ความ สัมพันธ์ ที่ มี อิทธิพล ต่อ ความ ภักดี ของ ลูกค้า เบ เก อ รี่ ร้าน เอ ส แอนด์ พี ใน เขต กรุงเทพมหานคร และ ปริมณฑล
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Suthiparithat (Journal of …,
2017 |
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[99]
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Pengaruh Anteseden Kepuasan dan Loyalitas Pasien Rawat Inap di Rumah Sakit Dharma Kerti Tabanan
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E-Jurnal Ekonomi dan …,
2016 |
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[100]
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Exploring the Impact of Service Quality on Commitment and Customer Loyalty in Jakarta's 3-Star Hotels
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2016 |
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[101]
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بررسی عوامل مؤثر بر فرایند شکلگیری وفاداری الکترونیکی مشتریان در فروشگاههای الکترونیکی ایران
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2016 |
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[102]
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Customer income role as moderation variable of satisfaction effect on customer loyalty in Bank Negara Indonesia (Persero), Tbk
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2016 |
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[103]
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Impact of Service Quality on Customer Satisfaction: A Case of National Bank of Pakistan
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International Review of Management and Business Research,
2016 |
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[104]
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Customer Income Role as Moderation Variable of Satisfaction Effect on Customer Loyalty in Bank Negara Indonesia (Persero), Tbk. In Southeast Sulawesi
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The International Journal Of Engineering And Science (IJES),
2016 |
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[105]
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철도 이용객의 재이용에 영향을 미치는 서비스 품질 요인 탐구
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Journal of The Korean Society For Urban Railway,
2016 |
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[106]
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패밀리레스토랑의 마케팅커뮤니케이션이 브랜드자산 및 관계의 질 형성에 미치는 영향
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Journal of Tourism and Leisure Research,
2016 |
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[107]
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Pengaruh Nilai Nasabah, Kualitas Pelayanan, dan Kualitas Hubungan Terhadap Kepuasan Nasabah Serta Implikasinya Terhadap Loyalitas Nasabah Bank Syariah …
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2015 |
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[108]
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PENGARUH NILAI NASABAH, KUALITAS PELAYANAN, DAN KUALITAS HUBUNGAN TERHADAP KEPUASAN NASABAH SERTA IMPLIKASINYA TERHADAP …
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2015 |
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[109]
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Factors influencing customer loyalty in airline industry in Malaysia
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2015 |
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