Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers

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American Journal of Industrial and Business Management

ISSN Print: 2164-5167
ISSN Online: 2164-5175
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"Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers"
written by Said Echchakoui,
published by American Journal of Industrial and Business Management, Vol.3 No.1, 2013

has been cited by the following article(s):

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[2]	THE RELATIONSHIP BETWEEN PERSONALITY TRAITS AND PROFESSIONAL SKEPTICISM TRAITS OF INDEPENDENT AUDITORS Muhasebe Bilim Dünyası Dergisi, 2022 DOI:10.31460/mbdd.835045

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[4]	Emotional Exhaustion in Offshore Call Centers: A Comparative Study Journal of Global Marketing, 2018 DOI:10.1080/08911762.2018.1427293

[5]	Personality as a moderator between emotional exhaustion and workplace deviance among teachers Journal of Psychology in Africa, 2017 DOI:10.1080/14330237.2016.1268290

[6]	Personality and business performance: A case of entrepreneurs International Journal of ADVANCED AND APPLIED SCIENCES, 2017 DOI:10.21833/ijaas.2017.012.040

[7]	Realizing the effects of trust and personality in cross functional teams using ANFIS classification framework Computational and Mathematical Organization Theory, 2017 DOI:10.1007/s10588-017-9256-2

[8]	The Moderating Effects of Personality Types on the Relationships between Self-Efficacy and Job Satisfaction and Turnover Intention: Using of Sample Transportation Service Workers Journal of Service Research and Studies, 2016 DOI:10.18807/jsrs.2016.6.1.051

[9]	Addressing Differences Between Inbound and Outbound Agents for Effective Call Center Management Global Business and Organizational Excellence, 2016 DOI:10.1002/joe.21757

[10]	Addressing Differences Between Inbound and Outbound Agents for Effective Call Center Management Global Business and Organizational Excellence, 2016 DOI:10.1002/joe.21757

[11]	Investigating the Impact of Locus of Control on Customer Orientation Behaviour of Sales Personnel in Services Sector Asia-Pacific Journal of Management Research and Innovation, 2013 DOI:10.1177/2319510X13519360

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	+1 323-425-8868
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	+86 18163351462(WhatsApp)
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