has been cited by the following article(s):
[1]
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A review of the quality evolution in various organisations
Total Quality Management & Business Excellence,
2017
DOI:10.1080/14783363.2015.1082421
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[2]
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Credit card account opening excellence using six sigma methodology
International Journal of Lean Six Sigma,
2016
DOI:10.1108/IJLSS-08-2015-0029
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