Author(s)

Yirun Chen, Junyong Lai, Mu Zhang^*

Shenzhen Tourism College of Jinan University, Shenzhen, China.

In recent years, due to the promotion of government policies and the continuous development of tourism information, various tourism application platforms have emerged. At the same time, the sustainable development of “the scenic spot” requires the concerted efforts of tourists, residents and the spots themselves. However, there is no application platform to integrate the three resources in the market, and related tourism applications have problems such as poor user experience and serious homogenization. Therefore, the development of a three-way interactive platform with excellent user experience is a new direction for tourism application research. Based on the theory of user experience elements, this paper analyzes the key points and relationships in the interaction design of user experience elements based on five levels. Using Danxia Mountain Scenic Area as an example, the analysis and design of the three-way interactive platform in the scenic spot were completed according to the theory of user experience elements, and the feasibility of the method was demonstrated.

User’s Experience Elements, Three-Way Interaction, Interaction Design, Tourism Application Platform

Chen, Y. , Lai, J. and Zhang, M. (2019) Research on Interactive Design of Three-Way Interactive Platform in Scenic Spots—Based on the Theory of User Experience Elements: A Case Study of Danxia Mountain Scenic Area. Journal of Service Science and Management, 12, 327-345. doi: 10.4236/jssm.2019.123022.