Author(s)

Antonio Hidalgo, José Albors, Luis Gómez

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When a firm decides to implement ERP softwares, the resulting consequences can pervade all levels, includ- ing organization, process, control and available information. Therefore, the first decision to be made is which ERP solution must be adopted from a wide range of offers and vendors. To this end, this paper describes a methodology based on multi-criteria factors that directly affects the process to help managers make this de- cision. This methodology has been applied to a medium-size company in the Spanish metal transformation sector which is interested in updating its IT capabilities in order to obtain greater control of and better infor- mation about business, thus achieving a competitive advantage. The paper proposes a decision matrix which takes into account all critical factors in ERP selection.

ERP, Information Technologies, Metal Transformation Sector, Business Processes, Reengineering Processes

A. Hidalgo, J. Albors and L. Gómez, "ERP Software Selection Processes: A Case Study inthe Metal Transformation Sector," Intelligent Information Management, Vol. 3 No. 1, 2011, pp. 1-16. doi: 10.4236/iim.2011.31001.