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Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
,February 23, 2012
DOI:
10.4236/psych.2012.32030
7,384
Downloads
14,715
Views
Citations
Call Auction Markets with Risk-Averse Specialists
(Articles)
Paolo Vitale
Theoretical Economics Letters
Vol.2 No.2
,May 23, 2012
DOI:
10.4236/tel.2012.22030
5,205
Downloads
8,303
Views
Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers
(Articles)
Said Echchakoui
American Journal of Industrial and Business Management
Vol.3 No.1
,January 17, 2013
DOI:
10.4236/ajibm.2013.31003
10,282
Downloads
18,034
Views
Citations
Regression Testing in Developer Environment for Absence of Code Coverage
(Articles)
M. Thillaikarasi
,
K. Seetharaman
Journal of Software Engineering and Applications
Vol.7 No.8
,July 7, 2014
DOI:
10.4236/jsea.2014.78057
3,369
Downloads
4,912
Views
Citations
Reusable Function Discovery by Call-Graph Analysis
(Articles)
Dan Zhao
,
Li Miao
,
Dafang Zhang
Journal of Software Engineering and Applications
Vol.8 No.4
,April 15, 2015
DOI:
10.4236/jsea.2015.84019
3,149
Downloads
3,866
Views
Citations
Risk-Neutral Pricing of European Call Options: A Specious Concept
(Articles)
Daniel T. Cassidy
Journal of Mathematical Finance
Vol.8 No.2
,May 9, 2018
DOI:
10.4236/jmf.2018.82022
891
Downloads
3,673
Views
Citations
A Study on Numerical Solution of Black-Scholes Model
(Articles)
Md. Nurul Anwar
,
Laek Sazzad Andallah
Journal of Mathematical Finance
Vol.8 No.2
,May 17, 2018
DOI:
10.4236/jmf.2018.82024
1,882
Downloads
9,340
Views
Citations
Put-Call Parity in Equity Options Markets: Recent Evidence
(Articles)
Timothy A. Krause
Theoretical Economics Letters
Vol.9 No.4
,March 26, 2019
DOI:
10.4236/tel.2019.94039
1,162
Downloads
3,103
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
,February 28, 2020
DOI:
10.4236/jss.2020.82023
857
Downloads
3,010
Views
Citations
African Lion Population Estimates in Tanzania’s Ruaha National Park
(Articles)
Michael H. Kimaro
,
Hillary T. Mrosso
,
Simon J. Chidodo
,
Nyemo A. Chilagane
,
Fenrick F. Msigwa
,
George B. Bulenga
,
Rose P. Kicheleri
,
Charles P. Mgeni
,
Rajabu J. Kangile
,
Elisante A. Kimambo
,
Courtney Hughes
,
Camille Warbington
,
Helen Mchaki
,
Daniel Mathayo
,
Halima R. Kiwango
Open Journal of Ecology
Vol.12 No.8
,August 18, 2022
DOI:
10.4236/oje.2022.128031
191
Downloads
1,806
Views
Citations
Estimates of Density and Population Size of African Lions in the Katavi National Park, Tanzania
(Articles)
Shwahibu Massawe
,
Hillary Thomas Mrosso
,
Michael Honorati Kimaro
Open Journal of Ecology
Vol.12 No.9
,September 23, 2022
DOI:
10.4236/oje.2022.129035
238
Downloads
1,569
Views
Citations
This article belongs to the Special Issue on
Ecology and Conservation
Simultaneous Interpreting Output Assessment of Earnings Conference Call: Case Analysis of Tencent 2022 Q3 Result Announcement
(Articles)
Hongfei Li
,
Jinyu Liu
Open Journal of Applied Sciences
Vol.14 No.1
,January 31, 2024
DOI:
10.4236/ojapps.2024.141017
56
Downloads
205
Views
Citations
A New Description of the Advertisement Call of Terrestrial Nebulous Treefrog,
Scinax nebulosus
(Spix, 1824) in Brazil: Implications for Interpopulation Variation
(Articles)
José R. de Oliveira-Santos
,
Geraldo J. B. Moura
,
Marcelo N. C. Kokubum
,
Priscila G. Gambale
Open Access Library Journal
Vol.11 No.3
,March 21, 2024
DOI:
10.4236/oalib.1111269
31
Downloads
160
Views
Citations
Option Pricing with Economic Feasibility
(Articles)
Yi-Jang Yu
Modern Economy
Vol.4 No.1
,January 31, 2013
DOI:
10.4236/me.2013.41009
4,122
Downloads
6,148
Views
Citations
Call Admission Control in HAP W-CDMA Cellular Systems
(Articles)
Behnaz Behzadi
Int'l J. of Communications, Network and System Sciences
Vol.6 No.8
,July 26, 2013
DOI:
10.4236/ijcns.2013.68040
2,507
Downloads
4,296
Views
Citations
Currency Derivatives Pricing for Markov-Modulated Merton Jump-Diffusion Spot Forex Rate
(Articles)
Anatoliy Swishchuk
,
Maksym Tertychnyi
,
Winsor Hoang
Journal of Mathematical Finance
Vol.4 No.4
,August 28, 2014
DOI:
10.4236/jmf.2014.44024
3,417
Downloads
4,658
Views
Citations
Option Pricing with Markov Switching in Uncertainty Markets
(Articles)
Guoshuai Wang
,
Dianli Zhao
Open Journal of Applied Sciences
Vol.5 No.5
,May 12, 2015
DOI:
10.4236/ojapps.2015.55019
2,688
Downloads
3,501
Views
Citations
Evaluation of Modified Vector Space Representation Using ADFA-LD and ADFA-WD Datasets
(Articles)
Bhavesh Borisaniya
,
Dhiren Patel
Journal of Information Security
Vol.6 No.3
,July 28, 2015
DOI:
10.4236/jis.2015.63025
6,541
Downloads
9,049
Views
Citations
A New Approach for Solving Boundary Value Problem in Partial Differential Equation Arising in Financial Market
(Articles)
Fadugba Sunday Emmanuel
,
Emeka Helen Oluyemisi
Applied Mathematics
Vol.7 No.9
,May 26, 2016
DOI:
10.4236/am.2016.79075
1,869
Downloads
3,384
Views
Citations
Valuation of European Call Options via the Fast Fourier Transform and the Improved Mellin Transform
(Articles)
Sunday Emmanuel Fadugba
,
Chuma Raphael Nwozo
Journal of Mathematical Finance
Vol.6 No.2
,May 31, 2016
DOI:
10.4236/jmf.2016.62028
3,306
Downloads
5,345
Views
Citations
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