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A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92021
1,138
Downloads
4,042
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India
(Articles)
Sindhu Singh
Theoretical Economics Letters
Vol.9 No.2
,February 25, 2019
DOI:
10.4236/tel.2019.92023
4,187
Downloads
15,715
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
,August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,111
Downloads
5,192
Views
Citations
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences
(Articles)
Wan Peng
,
Mu Zhang
Journal of Service Science and Management
Vol.13 No.3
,June 16, 2020
DOI:
10.4236/jssm.2020.133035
2,535
Downloads
4,150
Views
Citations
This article belongs to the Special Issue on
Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria
(Articles)
Sameh Khamis Mahmoud Ibrahim
,
Alaa El Din Al Gharbawi
,
Eman Abdel Salam
Open Access Library Journal
Vol.7 No.11
,November 18, 2020
DOI:
10.4236/oalib.1106887
327
Downloads
1,964
Views
Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company)
(Articles)
Mohamed Ahmed Aly Saied
,
Mohammed Wahba
,
Alaa Abdel-Wahed Abdel-Bary
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.8 No.7
,July 29, 2021
DOI:
10.4236/oalib.1107683
263
Downloads
1,463
Views
Citations
Higher Education Service Quality for International Students: A Literature Review
(Articles)
Jun Luo
,
Sarana Photchanachan
American Journal of Industrial and Business Management
Vol.12 No.1
,January 13, 2022
DOI:
10.4236/ajibm.2022.121001
394
Downloads
1,789
Views
Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens
(Articles)
Jialei Mao
,
Yanfei Shen
,
Li Wei
,
Xiaolan Mao
,
Junxue Li
Open Access Library Journal
Vol.9 No.2
,February 16, 2022
DOI:
10.4236/oalib.1108401
91
Downloads
1,029
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
180
Downloads
1,203
Views
Citations
Service Quality and Student’s Satisfaction in Higher Education Institution
(Articles)
Cherry Dugenio-Nadela
,
Dino M. Cañeda
,
Shiela L. Tirol
,
James H. Samillano
,
Daisy Joan M. Pantuan
,
Jessa C. Piañar
,
Ariel O. Tinapay
,
Honey Mae S. Casas
,
Raymund A. Cometa
,
Shane O. Conson
,
Marisse V. Urot
,
Joel M. Ancot
,
Rowell L. Nadela
,
Irish Dugenio-Terol
,
Anthony M. Baluyot
,
Kerr Pevida
,
Jess Ian Olivar
,
Edgar Decena
Journal of Human Resource and Sustainability Studies
Vol.11 No.4
,December 21, 2023
DOI:
10.4236/jhrss.2023.114049
153
Downloads
1,539
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
,July 5, 2019
DOI:
10.4236/oalib.1105467
470
Downloads
1,046
Views
Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020)
(Articles)
Khaled Abdoh Almuntaser Ali
,
Bakery Moussa Addeeb
,
Abdulwahed Al-Serouri
,
Saud Mughalles
,
Yasser Ghaleb
E-Health Telecommunication Systems and Networks
Vol.11 No.3
,September 22, 2022
DOI:
10.4236/etsn.2022.113008
12,280
Downloads
15,194
Views
Citations
A Load Balancing Policy for Distributed Web Service
(Articles)
Safiriyu Eludiora
,
Olatunde Abiona
,
Ganiyu Aderounmu
,
Ayodeji Oluwatope
,
Clement Onime
,
Lawrence Kehinde
Int'l J. of Communications, Network and System Sciences
Vol.3 No.8
,August 31, 2010
DOI:
10.4236/ijcns.2010.38087
5,433
Downloads
9,912
Views
Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS
(Articles)
Muhammad Irfan
,
Zhu Hong
,
Muhammad Irfan Sharif
,
Ahmed Junaid Haq Qureshi
,
Rakhshanda Kanwal
,
Muhammad Imran
Journal of Software Engineering and Applications
Vol.6 No.3
,March 29, 2013
DOI:
10.4236/jsea.2013.63018
5,321
Downloads
8,728
Views
Citations
Lean Practice Case for Improving Service Operations of Donuts Company
(Articles)
Song-Kyoo Kim
Journal of Service Science and Management
Vol.6 No.3
,August 6, 2013
DOI:
10.4236/jssm.2013.63026
7,535
Downloads
11,389
Views
Citations
An Improved Genetic Algorithm for Crew Pairing Optimization
(Articles)
Bahadır Zeren
,
İbrahim Özkol
Journal of Intelligent Learning Systems and Applications
Vol.4 No.1
,February 28, 2012
DOI:
10.4236/jilsa.2012.41007
6,059
Downloads
11,354
Views
Citations
Consumers Attraction to Purchase Online: Website Quality as a Major Influencing Factor
(Articles)
Amponsah Randy Kwaku
,
Samuel Antwi
Open Journal of Business and Management
Vol.9 No.3
,May 17, 2021
DOI:
10.4236/ojbm.2021.93061
701
Downloads
3,937
Views
Citations
Improving Service Quality in the Fast-Food Service Industry
(Articles)
Bankole Kumolu-Johnson
Journal of Service Science and Management
Vol.17 No.1
,February 19, 2024
DOI:
10.4236/jssm.2024.171002
309
Downloads
2,649
Views
Citations
Adaptive Backoff Algorithm for IEEE 802.11 MAC Protocol
(Articles)
Maali ALBALT
,
Qassim NASIR
Int'l J. of Communications, Network and System Sciences
Vol.2 No.4
,July 16, 2009
DOI:
10.4236/ijcns.2009.24033
8,627
Downloads
15,099
Views
Citations
A QoS-aware Method for Web Services Discovery
(Articles)
Bian WU
,
Xincai WU
Journal of Geographic Information System
Vol.2 No.1
,January 27, 2010
DOI:
10.4236/jgis.2010.21008
8,466
Downloads
12,919
Views
Citations
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