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The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company)
(Articles)
Mohamed Ahmed Aly Saied
,
Mohammed Wahba
,
Alaa Abdel-Wahed Abdel-Bary
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.8 No.7
,July 29, 2021
DOI:
10.4236/oalib.1107683
263
Downloads
1,460
Views
Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020)
(Articles)
Khaled Abdoh Almuntaser Ali
,
Bakery Moussa Addeeb
,
Abdulwahed Al-Serouri
,
Saud Mughalles
,
Yasser Ghaleb
E-Health Telecommunication Systems and Networks
Vol.11 No.3
,September 22, 2022
DOI:
10.4236/etsn.2022.113008
12,277
Downloads
15,180
Views
Citations
Lean Practice Case for Improving Service Operations of Donuts Company
(Articles)
Song-Kyoo Kim
Journal of Service Science and Management
Vol.6 No.3
,August 6, 2013
DOI:
10.4236/jssm.2013.63026
7,532
Downloads
11,383
Views
Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes
(Articles)
Anne-Maarit Majanoja
,
Erkki Tervala
,
Linnéa Linko
,
Ville Leppänen
Journal of Service Science and Management
Vol.7 No.6
,December 5, 2014
DOI:
10.4236/jssm.2014.76037
3,449
Downloads
4,887
Views
Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations
(Articles)
Nanyama Inyo
,
Wainaina Githii
Journal of Service Science and Management
Vol.15 No.3
,June 30, 2022
DOI:
10.4236/jssm.2022.153014
348
Downloads
2,734
Views
Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia
(Articles)
Bernardus Franco Maseke
,
Bongani Nyathi
Open Access Library Journal
Vol.8 No.1
,January 29, 2021
DOI:
10.4236/oalib.1106945
224
Downloads
896
Views
Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector
(Articles)
Jose Antonio Hernández Contreras
,
María Dolores Esquivel Hernández
,
Ana María González Ponce
Open Journal of Social Sciences
Vol.3 No.1
,January 14, 2015
DOI:
10.4236/jss.2015.31007
6,128
Downloads
7,013
Views
Citations
Real-Time Resource Availability Signaling in IP Multimedia Subsystem Networks
(Articles)
Tanir Ozcelebi
,
Igor Radovanovic
,
Debraj Sengupta
Journal of Service Science and Management
Vol.1 No.2
,September 17, 2008
DOI:
10.4236/jssm.2008.12013
4,654
Downloads
8,692
Views
Citations
Priority-Based Resource Allocation for Downlink OFDMA Systems Supporting RT and NRT Traffics
(Articles)
Hua WANG
,
Lars DITTMANN
Int'l J. of Communications, Network and System Sciences
Vol.1 No.3
,October 9, 2008
DOI:
10.4236/ijcns.2008.13034
7,989
Downloads
12,804
Views
Citations
EFRED: Enhancement of Fair Random Early Detection Algorithm
(Articles)
Muntadher Abdulkareem
,
Kassem Akil
,
Ali Kalakech
,
Seifedine Kadry
Int'l J. of Communications, Network and System Sciences
Vol.8 No.7
,July 29, 2015
DOI:
10.4236/ijcns.2015.87028
3,256
Downloads
4,083
Views
Citations
Optimization of QoS Parameters in Cognitive Radio Using Combination of Two Crossover Methods in Genetic Algorithm
(Articles)
Abdelfatah Elarfaoui
,
Noureddine Elalami
Int'l J. of Communications, Network and System Sciences
Vol.6 No.11
,November 19, 2013
DOI:
10.4236/ijcns.2013.611050
4,323
Downloads
6,446
Views
Citations
Assessing Ethical Issues in Tax Agencies in Mongolia
(Articles)
Oyunbileg Pagjii
,
Suvdaa Damiran
iBusiness
Vol.13 No.2
,June 7, 2021
DOI:
10.4236/ib.2021.132007
274
Downloads
911
Views
Citations
Urban Residents’ Evaluation of Domestic Recreation Service Quality in China
(Articles)
Yuanhao Qin
,
Wushuang Fan
American Journal of Industrial and Business Management
Vol.4 No.11
,November 28, 2014
DOI:
10.4236/ajibm.2014.411074
3,127
Downloads
3,920
Views
Citations
Identifying Existing Bus Service Condition and Analyzing Customer Satisfaction of Bus Service in Dhaka City
(Articles)
Farzana Rahman
,
Tanay Datta Chowdhury
,
Tanvir Haque
,
Rezwanur Rahman
,
Aminul Islam
Journal of Transportation Technologies
Vol.7 No.2
,April 12, 2017
DOI:
10.4236/jtts.2017.72008
2,914
Downloads
7,417
Views
Citations
Optimization of ZigBee Network Parameters for the Improvement of Quality of Service
(Articles)
Sun Maung
,
Shafia Shiraje
,
Atiqul Islam
,
Mohammad Mobarak Hossain
,
Shamsun Nahar
,
Md. Faizul Huq Arif
Journal of Computer and Communications
Vol.6 No.6
,June 5, 2018
DOI:
10.4236/jcc.2018.66001
1,148
Downloads
4,382
Views
Citations
Patients Satisfaction on Services of Public Hospitals! Does Initiated Reform of Health Sector Is Giving Expected Results?
(Articles)
Ramadan Halimi
,
Isak Berbatovci
,
Hidajete Halimi
,
Donjeta Gashi
Open Access Library Journal
Vol.10 No.10
,October 30, 2023
DOI:
10.4236/oalib.1110727
34
Downloads
182
Views
Citations
Quality Enhancement of Corporate Management Systems: An Overview of Best Management Practices
(Articles)
Giron Kamonja
,
Yan Liang
,
Muhammad Tayyab Sohail
,
Shahzad Ahmad Khan
Journal of Service Science and Management
Vol.7 No.4
,August 26, 2014
DOI:
10.4236/jssm.2014.74027
5,955
Downloads
7,962
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
,September 10, 2009
DOI:
10.4236/jssm.2009.23023
9,760
Downloads
20,074
Views
Citations
A Personalized Cloud Services Recommendation Based on Cooperative Relationship between Services
(Articles)
Chengwen Zhang
,
Jiali Bian
,
Bo Cheng
,
Lingfei Li
Journal of Software Engineering and Applications
Vol.6 No.12
,December 5, 2013
DOI:
10.4236/jsea.2013.612074
4,401
Downloads
6,899
Views
Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)?
(Articles)
J. W. Liu
,
Jamie Y. T. Chang
,
Jacob C. A. Tsai
Open Journal of Social Sciences
Vol.3 No.7
,July 14, 2015
DOI:
10.4236/jss.2015.37026
4,768
Downloads
6,028
Views
Citations
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