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DOI
Author
Journal
Affiliation
ISSN
Subject
Measuring Customer Feedback, Response and Satisfaction
(Articles)
Rebecca Milner
,
Adrian Furnham
Psychology
Vol.8 No.3
,February 14, 2017
DOI:
10.4236/psych.2017.83021
3,760
Downloads
16,412
Views
Citations
The Effect of Applying Customer Relationship Management in the Higher Educational Sector
(Articles)
Nevine Deif
,
Amr Aly
,
Sameh Farahat
Open Access Library Journal
Vol.6 No.6
,June 17, 2019
DOI:
10.4236/oalib.1105436
1,217
Downloads
3,761
Views
Citations
Routine Supportive Supervision and Management of Medicines and Other Health Products and Technologies in Vihiga County, Kenya
(Articles)
Mukanya Collins Mudogo
,
Oluhano Jerusa
,
Sikuku Eric
,
Mwanje Inonda Justus
,
Anyiendah Mary
,
Amadi Mercy
,
Riungu James
,
Sumbi Victor
,
Ottichilo Wilber
Pharmacology & Pharmacy
Vol.14 No.2
,February 28, 2023
DOI:
10.4236/pp.2023.142004
138
Downloads
796
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
545
Downloads
3,445
Views
Citations
Temperature-Profile/Lapse-Rate Feedback: A Misunderstood Feedback of the Climate System
(Articles)
Michael E. Schlesinger
,
C. Bruce Entwistle
,
Bin Li
Atmospheric and Climate Sciences
Vol.2 No.4
,November 2, 2012
DOI:
10.4236/acs.2012.24041
4,263
Downloads
8,045
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
990
Downloads
2,909
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,283
Downloads
4,683
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
176
Downloads
1,274
Views
Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania
(Articles)
Liliane Pasape
Journal of Service Science and Management
Vol.15 No.4
,August 9, 2022
DOI:
10.4236/jssm.2022.154028
186
Downloads
1,294
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
,September 28, 2023
DOI:
10.4236/ojbm.2023.115145
160
Downloads
936
Views
Citations
Using a Clean Feedback Model to Facilitate the Learning Process
(Articles)
Barbara Walsh
,
Sarah Nixon
,
Caitlin Walker
,
Nancy Doyle
Creative Education
Vol.6 No.10
,June 19, 2015
DOI:
10.4236/ce.2015.610097
5,069
Downloads
7,923
Views
Citations
This article belongs to the Special Issue on
Teacher Education
A Study on the Effectiveness of Written Feedback in Writing Tasks among Upper Secondary School Pupils
(Articles)
Christina Plaindaren
,
Parilah Mohd Shah
Creative Education
Vol.10 No.13
,December 31, 2019
DOI:
10.4236/ce.2019.1013269
957
Downloads
5,627
Views
Citations
A Survey and Research on Woolworths Customer Satisfaction
(Articles)
Yining Wang
American Journal of Industrial and Business Management
Vol.12 No.5
,May 27, 2022
DOI:
10.4236/ajibm.2022.125052
751
Downloads
8,666
Views
Citations
FIR System Identification Using Feedback
(Articles)
T. J. Moir
Journal of Signal and Information Processing
Vol.4 No.4
,November 1, 2013
DOI:
10.4236/jsip.2013.44049
4,483
Downloads
7,145
Views
Citations
Feedback Effect of Exertion Value on Accuracy of Knee Extension Strength Exertion Values
(Articles)
Hiroki Aoki
,
Shin-Ichi Demura
Advances in Physical Education
Vol.7 No.4
,November 29, 2017
DOI:
10.4236/ape.2017.74041
761
Downloads
1,441
Views
Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
8,795
Downloads
16,580
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market
(Articles)
Aiwu Cheng
,
Lei Han
,
Cheng Cao
Journal of Service Science and Management
Vol.4 No.2
,June 16, 2011
DOI:
10.4236/jssm.2011.42020
8,568
Downloads
16,385
Views
Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors
(Articles)
Sinan Kufeoglu
,
Matti Lehtonen
Engineering
Vol.5 No.10A
,October 24, 2013
DOI:
10.4236/eng.2013.510A006
3,736
Downloads
5,800
Views
Citations
This article belongs to the Special Issue on
Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh
(Articles)
Abbas N. Albarq
American Journal of Industrial and Business Management
Vol.3 No.8
,December 23, 2013
DOI:
10.4236/ajibm.2013.38079
9,400
Downloads
17,384
Views
Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*
(Articles)
Carlos Alberto Fróes Lima
,
Bernardo Marega Luz
,
Sílvia Tamada Takemoto
,
Paulo Barisson Jr.
,
Roberto Antônio Terencio Tezzin
,
Luciano E. A. Peres
,
Fabiana Nogueira Gamba M. dos Santos
,
Tales Neves Anarelli
,
Andrea Florencio da Silva
Open Journal of Social Sciences
Vol.3 No.10
,October 27, 2015
DOI:
10.4236/jss.2015.310021
4,450
Downloads
5,902
Views
Citations
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