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Journal
Affiliation
ISSN
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Empirical Study of Influential Factors of Online Customers’ Repurchase Intention
(Articles)
Yuping Li
iBusiness
Vol.8 No.3
,September 13, 2016
DOI:
10.4236/ib.2016.83006
3,619
Downloads
10,645
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
,November 14, 2016
DOI:
10.4236/ib.2016.84008
1,985
Downloads
4,232
Views
Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin
(Articles)
Muhammed Zakir Hossain
,
Habiba Kibria
,
Saraj Farhana
Journal of Service Science and Management
Vol.10 No.4
,July 25, 2017
DOI:
10.4236/jssm.2017.104029
4,012
Downloads
12,743
Views
Citations
Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory
(Articles)
Yan Huang
,
Feiyan Liu
Open Journal of Business and Management
Vol.7 No.2
,April 4, 2019
DOI:
10.4236/ojbm.2019.72044
962
Downloads
2,460
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
,August 22, 2019
DOI:
10.4236/tel.2019.96123
902
Downloads
2,474
Views
Citations
C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study
(Articles)
Zhong Liang
,
Yin Jin
,
Maria Santos
Open Journal of Social Sciences
Vol.7 No.10
,October 17, 2019
DOI:
10.4236/jss.2019.710006
447
Downloads
1,490
Views
Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review
(Articles)
Christine Mayende
,
Fredrick Mzee Awuor
,
Ben Namande
Technology and Investment
Vol.12 No.4
,November 12, 2021
DOI:
10.4236/ti.2021.124013
401
Downloads
2,471
Views
Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies
(Articles)
Noor Ahmad Mahmood Alkhudierat
Open Access Library Journal
Vol.8 No.12
,December 16, 2021
DOI:
10.4236/oalib.1108170
94
Downloads
732
Views
Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image
(Articles)
Bruce Emmanuel
,
Owusu-Ansah Priscilla
Open Journal of Business and Management
Vol.10 No.2
,March 9, 2022
DOI:
10.4236/ojbm.2022.102040
1,618
Downloads
11,178
Views
Citations
Measuring the Service Quality, Customer Satisfaction, and Customer Loyalty of Selected Fast-Food Restaurants during the COVID-19 Pandemic
(Articles)
Ma. Corazon Cervas Villanueva
,
Antonino Fuentes Alejandro
,
Ma. Lerizz Lydel Panganiban Ga-an
Open Journal of Business and Management
Vol.11 No.3
,May 25, 2023
DOI:
10.4236/ojbm.2023.113066
566
Downloads
12,461
Views
Citations
Service Robots—An Innovative Sustainability in Rural Banking
(Articles)
Ravi Hariharan
,
Radhakrishna Vedapradha
,
Elango Sudha
,
Krishnamurthi Subramani
,
Venkoba Rao Divyashree
Journal of Service Science and Management
Vol.16 No.4
,August 29, 2023
DOI:
10.4236/jssm.2023.164026
124
Downloads
646
Views
Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers?
(Articles)
Mabel Birungi Komunda
,
Aihie Osarenkhoe
Journal of Service Science and Management
Vol.16 No.6
,November 24, 2023
DOI:
10.4236/jssm.2023.166036
63
Downloads
300
Views
Citations
Rapid regeneration of stable transformants in cultures of potato by improving factors influencing Agrobacterium-mediated transformation
(Articles)
Bipasha Chakravarty
,
Gefu Wang-Pruski
Advances in Bioscience and Biotechnology
Vol.1 No.5
,December 30, 2010
DOI:
10.4236/abb.2010.15054
6,438
Downloads
16,000
Views
Citations
A Comparative Assessment of the Physico-Chemical and Microbial Trends in Njaba River, Niger Delta Basin, Southeastern Nigeria
(Articles)
Cosmas Ahamefula Ahiarakwem
,
Samuel O. Onyekuru
Journal of Water Resource and Protection
Vol.3 No.9
,September 29, 2011
DOI:
10.4236/jwarp.2011.39079
6,300
Downloads
12,664
Views
Citations
Application of Tikhonov Regularization Technique to the Kinetic Data of an Autocatalytic Reaction: Pyrolysis of N-Eicosane
(Articles)
Sunday C. Omowunmi
,
Alfred A. Susu
Engineering
Vol.3 No.12
,December 14, 2011
DOI:
10.4236/eng.2011.312145
4,787
Downloads
7,775
Views
Citations
Measurements of 5-FU Plasma Concentrations in Patients with Gastrointestinal Cancer: 5-FU Levels Reflect the 5-FU Dose Applied
(Articles)
Martina Blaschke
,
Jutta Blumberg
,
Ulrike Wegner
,
Martin Nischwitz
,
Giuliano Ramadori
,
Silke Cameron
Journal of Cancer Therapy
Vol.3 No.1
,February 16, 2012
DOI:
10.4236/jct.2012.31004
8,144
Downloads
15,242
Views
Citations
Social Change, Historical Modes-of-Production and the Tendency toward Capital Concentration
(Articles)
Steven Gerardi
Sociology Mind
Vol.2 No.3
,July 13, 2012
DOI:
10.4236/sm.2012.23032
5,971
Downloads
9,967
Views
Citations
Comparison of High and Medium Iodine Concentrations of Contrast Materials for Preoperative CT Studies in Breast Cancer Patients
(Articles)
Hisashi Yanaihara
,
Yusuke Inoue
,
Kazunori Nagahara
,
Hirofumi Hata
,
Reiko Woodhams
Open Journal of Medical Imaging
Vol.2 No.3
,September 25, 2012
DOI:
10.4236/ojmi.2012.23019
4,556
Downloads
6,961
Views
Citations
Analysis of Heavy Metals in Human Hair Using Atomic Absorption Spectrometry (AAS)
(Articles)
Onuwa O. Peter
,
Ishaq S. Eneji
,
Rufus Sha’Ato
American Journal of Analytical Chemistry
Vol.3 No.11
,November 29, 2012
DOI:
10.4236/ajac.2012.311102
12,197
Downloads
23,779
Views
Citations
Effect of the Cavity-Cavity Interaction on the Stress Amplitude in Orthopedic Cement
(Articles)
Leila Zouambi
,
Boualem Serier
,
Hamida Fekirini
,
Belabbes Bachir Bouiadjra
Journal of Biomaterials and Nanobiotechnology
Vol.4 No.1
,January 17, 2013
DOI:
10.4236/jbnb.2013.41005
4,057
Downloads
6,462
Views
Citations
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