Login
Login
切换导航
Home
Articles
Journals
Books
News
About
Services
Submit
Home
Journal
Articles
Journals A-Z
Browse Subjects
Biomedical & Life Sci.
Business & Economics
Chemistry & Materials Sci.
Computer Sci. & Commun.
Earth & Environmental Sci.
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sci. & Humanities
Browse Subjects
Biomedical & Life Sciences
Business & Economics
Chemistry & Materials Science
Computer Science & Communications
Earth & Environmental Sciences
Engineering
Medicine & Healthcare
Physics & Mathematics
Social Sciences & Humanities
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Publish with us
Paper Submission
Information for Authors
Peer-Review Resources
Open Special Issues
Open Access Statement
Frequently Asked Questions
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Complete Matching
Editorial Board
Show/Hide Options
Show/Hide Options
All
Title
Abstract
Keywords
DOI
Author
Journal
Affiliation
ISSN
Subject
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania
(Articles)
Liliane Pasape
Journal of Service Science and Management
Vol.15 No.4
,August 9, 2022
DOI:
10.4236/jssm.2022.154028
188
Downloads
1,220
Views
Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
(Articles)
Michele Gorgoglione
,
Umberto Panniello
Journal of Intelligent Learning Systems and Applications
Vol.3 No.2
,April 8, 2011
DOI:
10.4236/jilsa.2011.32011
8,805
Downloads
16,164
Views
Citations
This article belongs to the Special Issue on
Intelligent Learning Systems in Banking and Finance
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters
(Articles)
Yong Zhang
,
Min Hou
,
Hui Li
,
Qiong Yao
American Journal of Industrial and Business Management
Vol.6 No.3
,March 31, 2016
DOI:
10.4236/ajibm.2016.63031
2,518
Downloads
3,629
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
,December 8, 2022
DOI:
10.4236/ib.2022.144019
160
Downloads
1,167
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
,January 19, 2024
DOI:
10.4236/jss.2024.121008
106
Downloads
629
Views
Citations
A Numerical Approach to the Customer Lifetime Value
(Articles)
Darkhijav Bayanjargal
,
Batsukh Davaasuren
,
Rentsen Enkhbat
iBusiness
Vol.10 No.2
,June 7, 2018
DOI:
10.4236/ib.2018.102005
1,231
Downloads
3,752
Views
Citations
Assessing the Impact of Sanitation on Customer Retention: A Survey of Restaurants in the Tamale Metropolis
(Articles)
Salam Abubakari
,
Karim Ankrah Mohammed
,
Ibrahim Nshinmi Iddrisu
Open Access Library Journal
Vol.6 No.12
,December 27, 2019
DOI:
10.4236/oalib.1105967
2,352
Downloads
8,692
Views
Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study
(Articles)
Johnny B. McDonald
,
Charles R. Needham
Open Journal of Business and Management
Vol.8 No.3
,May 29, 2020
DOI:
10.4236/ojbm.2020.83084
829
Downloads
2,072
Views
Citations
Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market
(Articles)
Yong Zhang
,
Xi Chen
,
Yuhong Zhao
,
Qiong Yao
Journal of Service Science and Management
Vol.7 No.4
,August 13, 2014
DOI:
10.4236/jssm.2014.74024
4,460
Downloads
5,853
Views
Citations
Customer Retention: Behaviour Perspective Model of Ghanaian Telecommunication Industry Using Multinomial Regression Analysis
(Articles)
Nelson Doe Dzivor
,
Frank B. K. Twenefour
,
Emmanuel M. Baah
,
Mathias Gyamfi
Applied Mathematics
Vol.13 No.1
,January 21, 2022
DOI:
10.4236/am.2022.131005
163
Downloads
690
Views
Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study
(Articles)
Hemaid Alsulami
American Journal of Industrial and Business Management
Vol.11 No.9
,September 18, 2021
DOI:
10.4236/ajibm.2021.119059
556
Downloads
3,336
Views
Citations
Factors That Restrict or Support Retention among RN-to-BSN Nursing Students: A Replication Study
(Articles)
Brelinda Kern
Open Journal of Nursing
Vol.4 No.4
,April 18, 2014
DOI:
10.4236/ojn.2014.44034
6,670
Downloads
11,130
Views
Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry
(Articles)
Congjie Yang
,
Jingyin He
American Journal of Industrial and Business Management
Vol.8 No.3
,March 30, 2018
DOI:
10.4236/ajibm.2018.83053
993
Downloads
2,837
Views
Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience
(Articles)
Bin Yang
,
Jian Xue
American Journal of Industrial and Business Management
Vol.10 No.2
,February 20, 2020
DOI:
10.4236/ajibm.2020.102025
1,307
Downloads
4,161
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
,June 16, 2022
DOI:
10.4236/jss.2022.106002
180
Downloads
1,211
Views
Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City
(Articles)
Vo Tan Phong
,
Vo Mai Duc Anh
Open Journal of Business and Management
Vol.11 No.5
,September 28, 2023
DOI:
10.4236/ojbm.2023.115145
167
Downloads
896
Views
Citations
A Survey and Research on Woolworths Customer Satisfaction
(Articles)
Yining Wang
American Journal of Industrial and Business Management
Vol.12 No.5
,May 27, 2022
DOI:
10.4236/ajibm.2022.125052
802
Downloads
8,603
Views
Citations
Suitability of Soil Water Retention Characteristic Models (SWRC) in Regions and Soil Depth
(Articles)
Vitalis K. Too
,
Christian T. Omuto
,
Elijah K. Biamah
,
John P. O. Obiero
Journal of Water Resource and Protection
Vol.11 No.6
,June 26, 2019
DOI:
10.4236/jwarp.2019.116044
690
Downloads
1,545
Views
Citations
Review of Soil Water Retention Characteristic (SWRC) Models between Saturation and Oven Dryness
(Articles)
Vitalis K. Too
,
Christian T. Omuto
,
Elijah K. Biamah
,
John P. Obiero
Open Journal of Modern Hydrology
Vol.4 No.4
,October 21, 2014
DOI:
10.4236/ojmh.2014.44017
7,925
Downloads
9,753
Views
Citations
Biochar Source and Application Rate Effects on Soil Water Retention Determined Using Wetting Curves
(Articles)
Katy E. Brantley
,
Kristofor R. Brye
,
Mary C. Savin
,
David E. Longer
Open Journal of Soil Science
Vol.5 No.1
,January 8, 2015
DOI:
10.4236/ojss.2015.51001
6,701
Downloads
9,975
Views
Citations
<
1
2
3
...
>
Follow SCIRP
Contact us
+1 323-425-8868
customer@scirp.org
+86 18163351462(WhatsApp)
1655362766
Paper Publishing WeChat
Free SCIRP Newsletters
Home
Journals A-Z
Subject
Books
Sitemap
Contact Us
About SCIRP
Publication Fees
For Authors
Peer-Review Issues
Special Issues
News
Service
Manuscript Tracking System
Subscription
Translation & Proofreading
FAQ
Volume & Issue
Policies
Open Access
Publication Ethics
Preservation
Retraction
Privacy Policy
Copyright © 2006-2024 Scientific Research Publishing Inc. All Rights Reserved.
Top