Elements and Steps of E-Learning Benchmarking Model for Higher Education Institutions

Jirasak Sae-Khow, Onjaree Na-Takuatoong, Jintavee Khlaisang

Division of Educational Communications and Technology, Chulalongkorn University, Bangkok, Thailand..
Faculty of Education, Suratthani Rajabhat University, Suratthani, Thailand.

DOI: 10.4236/jcc.2014.22007                

Abstract

The purposes of this research were to 1) develop of an e-learning benchmarking model for higher education institutions; 2) analyze and synthesize e-learning indicators for e-learning benchmarking model. The research was conducted using the research and development methods. The result shows that there are eight elements of e-learning benchmarking model: 1) team/staffs 2) benchmarking’s title 3) comparative companies 4) benchmarking indicators 5) data collection method 6) analysis data and results 7) report of results and 8) action plan development. Moreover, four steps of benchmarking model will be used in this research. “Plan” is the step of setting team for benchmarking title and choosing the company to collect the benchmarking while “Do” is a field study in order to analyze and collect each indicator. The step “Check” presents the data to stakeholders and set the purposes of action plan. Finally, “Act” which is the development of action plan leads to the practice or implementation which related to auditing and evaluating.

Keywords

e-Learning; Benchmarking; e-Learning Benchmarking Model

Conflicts of Interest

The authors declare no conflicts of interest.

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